Savanna Rebold
Park City,KS
Summary
Organized and dedicated Medical Administrative professional with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Medical Office Specialist
Wesley Family Medicine
02.2022 - Current
- Answered phone calls and messages for a 40-physician primary care office, scheduling appointments, and handling patient inquiries.
- Used cloud-based EHR software to schedule appointments for doctor visits and procedures.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Performed various administrative tasks by filing, copying and faxing documents.
- Updated patient information and for accurate electronic medical records.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Provided prompt, polite and professional in-person and telephone customer service.
Education
Associate of Applied Science - Physician Coding
Butler Community College
El Dorado, KS12.2024
Skills
- Answer Telephones
- Mail Distribution
- Appointment Coordination
- Teamwork and Collaboration
- Knowledge of HIPAA Regulations
- Computer Proficiency
- Organization and Time Management
- Compassionate Communication
- Timely Processing
Certification
- Notary Public - Kansas
Timeline
Medical Office Specialist
Wesley Family Medicine
02.2022 - Current
Associate of Applied Science - Physician Coding
Butler Community College
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