Savanna Strickland
Tulsa,OK
Summary
Proven Shift Lead Manager at Maverik Adventure's First Stop, adept in inventory controls and fostering team motivation. Successfully negotiated with vendors and resolved customer complaints, enhancing brand reputation. Skilled in accurate money handling and shift leadership, I excel in creating strategies for business improvement and customer satisfaction.
Experienced with shift management, team leadership, and operational oversight. Utilizes problem-solving skills to address daily challenges and enhance workflow efficiency. Track record of fostering collaborative team environment and maintaining high standards of performance.
Overview
2
2
years of professional experience
Work History
Shift Lead Manager
Maverik Adventure's First Stop
01.2023 - Current
- Cooperated with coworkers to improve customer experience and manage storefront.
- Exercised composure under pressure and in escalated customer service scenarios.
- Managed inventory effectively, reducing wastage and optimizing stock levels for peak demand periods.
- Resolved customer complaints promptly, maintaining a high level of customer satisfaction and brand reputation.
- Established strong relationships with vendors, negotiating favorable contracts that benefited both parties financially while ensuring timely deliveries of required supplies.
- Collaborated with other managers to develop cross-functional strategies for improving business performance.
Sales Associate
Bealls Dept Store
08.2022 - 01.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
Sequoyah High School
Claremore, OK05-2023
Skills
- Team motivation
- Opening and closing procedures
- Accurate money handling
- Training and mentoring
- Inventory controls
- Shift leadership
- Reporting and documenting
Timeline
Shift Lead Manager
Maverik Adventure's First Stop
01.2023 - Current
Sales Associate
Bealls Dept Store
08.2022 - 01.2023
High School Diploma -
Sequoyah High School
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