Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Certification
Hi, I’m

Savanna Vela

Dearborn,MI
Savanna  Vela

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

5
years of professional experience
1
Certification

Work History

American Income Life Insurance Company

Insurance Agent
10.2024 - Current

Job overview

  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Maintained high standards of customer service by building relationships with clients.
  • Met with customers to provide information about available products and policies.
  • Educated clients on insurance policies and procedures.
  • Analyzed customer needs to provide customized insurance solutions.

FORD'S GARAGE

Kitchen Expeditor
02.2024 - Current

Job overview

  • Enhanced kitchen efficiency by streamlining communication between cooks and servers.
  • Provided support to culinary team during peak hours, expediting orders efficiently and accurately.
  • Promoted a clean workspace by consistently adhering to sanitation guidelines and organizing the pass area efficiently.
  • Improved customer satisfaction by ensuring timely delivery of well-prepared dishes.
  • Maintained high food quality standards with frequent checks on prepared dishes before serving.
  • Contributed to a positive work environment by collaborating effectively with kitchen and front-of-house staff.
  • Coordinated plate presentations, ensuring consistent appearance across all dishes served to guests.
  • Maintained strong knowledge of current menu offerings, enabling effective communication with both kitchen staff and servers regarding dish details.
  • Monitored food temperature during service to ensure compliance with safety regulations, preventing potential health risks.
  • Reduced order errors by maintaining clear, organized tickets for the cooking staff.
  • Followed food safety practices and sanitation guidelines.
  • Maintained composure and work quality while under stress.
  • Stocked and rotated food items according to expiration dates.
  • Monitored food temperature, discarding items not stored correctly.

Ford's Garage

Server Assistant
01.2024 - Current

Job overview

  • Greeted customers warmly to provide exceptional customer service.
  • Established rapport with customers by providing friendly and attentive service.
  • Answered customer questions about food and beverage items and assisted with menu selections.
  • Provided attentive service and proactively assessed guest needs.
  • Arranged tables and chairs for special occasions and events.
  • Assisted wait staff with timely food delivery and guest requests.
  • Fostered positive dining environment, engaging with guests to ensure satisfaction with meals and service.
  • Assisted with bussing tables and cleaning up spills.
  • Maintained clean, safe and organized work environment to safeguard servers and patrons.
  • Contributed to a positive team environment by working cooperatively with fellow server assistants and other restaurant staff members.
  • Assisted with dining room set up prior to and after service period.

Cannabis Industry

Cannabis Cultivation
01.2020 - 01.2024

Job overview

  • Evaluate harvesting conditions and identify obstacles.
  • Communicated with coworkers and management to report challenges.
  • Collaborated with fellow Cultivation Agents to develop best practices for successful plant growth and increased production rates.
  • Streamlined transplanting procedures to minimize stress on plants during relocation or repotting processes.
  • Implemented effective pruning techniques to maximize plant growth and optimize space utilization within the greenhouse.
  • Conducted regular inventory checks on all tools, equipment, and supplies to ensure adequate resources were available for ongoing cultivation tasks.

Education

Henry Ford College
Dearborn, MI

Associate of Arts from General Studies
12-2023

University Overview

  • Dean's List Fall of 2021 and 2022
  • 3.6 GPA
  • Phi Theta Kappa Honors Society Member
  • Henry Ford College Honors Program Member
  • Research Project: An Interpretation of Personal Identity through Spider-Man, based on the varying definitions of personal identity, their philosopher's and, how their philosophies can be studied, or "interpreted", over time.
  • cum laude graduate

Skills

  • Calm and Professional Under Pressure
  • Spanish intermediate level one translation
  • Continuous learning mindset

Accomplishments

  • Collaborated with team of 6 in the development of a student built cupola for the National Contemporary Conference of Cast Iron Arts and Practices, at Sloss Furnace, in Birmingham, AL.

Timeline

Insurance Agent

American Income Life Insurance Company
10.2024 - Current

Kitchen Expeditor

FORD'S GARAGE
02.2024 - Current

Server Assistant

Ford's Garage
01.2024 - Current

Cannabis Cultivation

Cannabis Industry
01.2020 - 01.2024

Henry Ford College

Associate of Arts from General Studies

Certification

  • ServSafe Food Handler's Certification
  • Licensed Insurance Agent/Broker - Michigan Department of Insurance.
Savanna Vela