Savanna Aldridge
Aston,PA
Summary
Customer-oriented supervisor with several years of hands-on experience overseeing employee performance and offering knowledgeable guidance and support. Expert in industry best practices and principles of employee management. Blends superb time management and organizational skills to drive group success.
Overview
6
6
years of professional experience
Work History
Supervisor
Aldi Foods
Brookhaven, PA
09.2022 - 06.2023
- Directed and supervised team of 15 employees in daily operations.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Trained new employees on company policies, job duties, and performance expectations.
- Evaluated needs of departments and delegated tasks to optimize overall production.
Customer Associate
Wawa
Aston, PA
10.2020 - 04.2022
- Greeted customers upon arrival and provided assistance with inquiries.
- Processed cash, credit card, check payments for purchases.
- Assisted with inventory management tasks such as stocking shelves or creating price tags for new items.
- Trained new employees on proper handling of food, safety protocols, and customer service techniques.
- Ensured compliance with all local health department regulations regarding food preparation and storage procedures.
Unit Secretary
Bryn Mawr Hospital
Bryn Mawr, PA
12.2016 - 05.2019
- Maintained patient records, medical histories, test results and other pertinent information in the hospital's computer system.
- Assisted nursing staff with administrative tasks such as scheduling appointments, ordering supplies and preparing charts.
- Answered telephone calls promptly and directed them to appropriate personnel or departments.
- Provided clerical support including filing, faxing, photocopying and data entry of patient information into electronic health record systems.
Education
Certification - Medical Office Specialist/Coding And Billing
Pennsylvania Institute of Technology
Media, PA05-2008
High School Diploma -
Ridley High School
Folsom, PA06-2005
Skills
- Patient database management
- Incoming Call Reception
- Patient data confidentiality
- Insurance Claims
- Patient Scheduling
- Payment Collection
- Strong Organization
- Insurance Verification
- Patient reception
Timeline
Supervisor
Aldi Foods
09.2022 - 06.2023
Customer Associate
Wawa
10.2020 - 04.2022
Unit Secretary
Bryn Mawr Hospital
12.2016 - 05.2019
Certification - Medical Office Specialist/Coding And Billing
Pennsylvania Institute of Technology
High School Diploma -
Ridley High School
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