Savannah Birks
Pensacola,FL
Summary
Friendly and dependable customer-service professional with experience in fast-paced, customer-facing environments. Skilled at multitasking, communicating with guests, resolving concerns, and maintaining an organized and welcoming environment. Quick learner with a strong work ethic and ability to remain professional during busy shifts.
Overview
9
9
years of professional experience
Work History
SERVER
Yard House
Virginia Beach, Virginia
06.2026 - 09.2026
- Provided attentive and friendly table service in a high-volume, fast-paced restaurant environment.
- Managed multiple tables simultaneously while maintaining accurate orders and timely service.
- Took food and beverage orders, answered menu questions, and communicated guest requests to kitchen and bar staff.
- Delivered food and beverages while checking on guests throughout their dining experience.
- Processed guest payments accurately and efficiently using a POS system.
- Worked closely with hosts, bartenders, kitchen staff, and other servers to provide smooth service.
- Maintained clean, organized tables and service areas while following restaurant standards.
- Addressed guest concerns professionally to help ensure a positive dining experience.
Administrative Assistant/Medical Receptionist
Block Family Chiropractic
Chesapeake, Virginia
06.2024 - 09.2026
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Managed daily office operations, including scheduling, correspondence, and document organization.
- Answered high-volume phone and email inquiries with professionalism and efficiency.
- Improved office processes by identifying inefficiencies and implementing solutions.
- Supported management by anticipating needs and proactively handling tasks.
- Successfully balanced multiple priorities in fast-paced environments.
SERVER
Kona Ice, LLC
Pensacola, FL
10.2019 - 02.2020
- Providing exceptional customer service by understanding and fulfilling guest needs quickly and efficiently.
- Collaborating with team members to expedite food service and maintain a positive work environment.
- Maintained cleanliness and organization of serving area and equipment.
CUSTOMER SERVICE
Publix SuperMarket
Pensacola, FL
08.2017 - 12.2019
- Handled customer inquiries, resolved issues, achieved high satisfaction ratings.
- Demonstrated strong problem-solving abilities, maintained attention to detail, met service objectives.
- Utilized communication skills to build rapport, foster positive relationships, ensure customer loyalty.
- Demonstrated strong product knowledge to help customers make informed purchasing decisions.
- Maintained clean, organized, and well-stocked service areas in compliance with Publix standards.
Education
High School Diploma -
Pace High School
Pace, FL01-2019
Skills
- Customer Service
- Gust Relations
- Multitasking
- Verbal Communication
- Time Management
- Problem Solving
- Attention to Detail
- Organization
- Professionalism
- Fast-Paced Environments
References
- Katie McCoy (843)830-9197| Process Improvement Manager, Underwriting Dept, GIECO
- Ray Falzone 850-291-0026| AAA Cooper Transportation, Dedicated Director
- 1st SGT. John Baker (850)995-3600| Pace High School, ROTC Instructor
- Terry Robinson (850)748-9124| Kona Ice, LLC, Manager
- Angela Frampton (757)943-0986| Chesapeake Regional Healthcare
Timeline
SERVER
Yard House
06.2026 - 09.2026
Administrative Assistant/Medical Receptionist
Block Family Chiropractic
06.2024 - 09.2026
SERVER
Kona Ice, LLC
10.2019 - 02.2020
CUSTOMER SERVICE
Publix SuperMarket
08.2017 - 12.2019
High School Diploma -
Pace High School