Savannah Brewer
Vancouver,WA
Summary
Dynamic professional with a proven track record in hairstyling and social media management. At Smokin Oak, I enhanced customer satisfaction through exceptional service and conflict resolution skills. Adept at appointment scheduling and trend analysis, I built a loyal clientele while boosting brand awareness through innovative social media strategies.
Overview
9
9
years of professional experience
Work History
Hairstylist
Self
Vancouver, WA
11.2018 - Current
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
Social Media Manager
Self
Vancouver, WA
11.2018 - Current
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Optimized posting schedules based on platform-specific analytics to maximize content visibility.
- Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
- Increased brand awareness by developing and implementing effective social media strategies.
- Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of the competition.
- Provided exceptional customer service through timely and thoughtful responses to user comments and messages.
Server
Smokin Oak
Vancouver, WA
07.2016 - 03.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
Cosmotology License - Hair, Skin And Nails
Aveda Institute
Vancouver, WA2017
High School Diploma -
Hudson’s Bay High School
Vancouver2011
Skills
- Quick learner
- Client consultation
- Appointment scheduling
- Hair styling techniques
- Customer consultation
- Schedule management
- Relationship building and management
- Social media promotion
- Business management
- Trend expert
- Conflict resolution skills
- Marketing
Timeline
Hairstylist
Self
11.2018 - Current
Social Media Manager
Self
11.2018 - Current
Server
Smokin Oak
07.2016 - 03.2020
Cosmotology License - Hair, Skin And Nails
Aveda Institute
High School Diploma -
Hudson’s Bay High School