Savannah Case
Gaylord
Summary
Offering strong leadership capabilities and effective communication skills, eager to learn and grow in any environment. Brings ability to quickly grasp new concepts and proficiency in task delegation and conflict resolution. Proficient in computer technology.
Overview
1
1
Certification
1
1
year of professional experience
Work History
Shift Lead
Walgreens
Gaylord, MI
07.2025 - Current
- Supervised daily operations, ensuring adherence to safety and compliance standards.
- Assisted in training new team members on policies and procedures.
- Managed inventory levels, ensuring stock availability for customer needs.
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Conducted regular audits to maintain store appearance and merchandising standards.
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Education
High School or GED - undefined
Gaylord High School
Gaylord, MI05.2026
Skills
- Customer service focus
- Employee training
- Guest service
- Team motivation
- Conflict resolution
- Workplace safety
- Staff supervision
- Work delegation
- Inventory management
Certification
Earned CTE in Business Computer Technology
Timeline
Shift Lead
Walgreens
07.2025 - Current
High School or GED - undefined
Gaylord High School