Savannah Castillo

• Greeted customers and answered any questions they had about the store's products and services.
• Operated cash register efficiently and accurately, and processed payments by cash, check, credit card, gift card, or automatic debit.
• Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
• Issued receipts, refunds, credits or change due to customers.
• Stocked shelves with merchandise when needed.
• Answered customer inquiries regarding store policies and procedures.
• Processed returns and exchanges of merchandise in accordance with store policies.
• Balanced daily transactions on a computerized point-of-sale system.
• Conducted price checks for special orders or discounts as requested by customers.
• Assisted customers over the phone regarding store operations, product information and order placement.
• Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
• Ensured compliance with all safety regulations within the store environment.
• Organized promotional displays or arrange merchandise on counters or tables to promote sales.
• Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
• Trained new team members in cash register operation, stock procedures and customer services.
• Learned roles of other departments to provide coverage and keep store operational.

I was in a Patient Care Technician certification program when I attended Hanna ECHS, and Dr.Raguthu's clinic was my clinic site. Due to Covid-19, I was only able to attend to my site for about a month. I did pass the certification exam and was certified for two years.

During my time at Dr. Raguthu's clinic and the hands-on experience I had from the class, I did the following:

• Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
• Performed EKGs and phlebotomy.
• Ensured that all medical equipment was properly maintained and sterilized.
• Helped create a safe environment by following infection control policies.
• Performed a paraffin wax bath on patients.
• Restocked the unit frequently with necessary medical supplies.
• Performed minor housekeeping tasks to keep patient areas clean and sanitized.

• Worked with children in Pre-K and Kindergarten.
• Organized group activities to explore Biblical stories and characters.
• Led weekly Bible study sessions with small groups of students.
• Encouraged student participation through discussion and questions about the Bible.
• Facilitated meaningful conversations between students regarding faith-related topics.
• Attended church services regularly for personal spiritual renewal as well as modeling Christian behavior for students.
• Planned games, songs, and dances as part of religious curriculum.
• Prepared and presented Sunday School lessons, utilizing teacher guides and other creative resources.
• Answered student questions, addressed needs, and de-escalated tense or emergency situations.
• Maintained asafe environment for children and teachers by upholding church policies.