Summary
Overview
Work History
Education
Skills
Timeline
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Savannah Chavis

Laurinburg,NC

Summary

Customer Service Associate with a proven track record at Lowes Home Improvement and Roses Express excelling in problem resolution and customer satisfaction. Skilled in POS system operation and stock replenishment, I foster strong customer relationships through attentive service and effective communication, ensuring a seamless shopping experience.

Overview

3
3
years of professional experience

Work History

Customer Service Associate

Lowes Home Improvment
Laurinburg, NC
04.2025 - Current
  • Achieved consistently high levels of customer satisfaction by prioritizing empathy, patience, and effective problem-solving skills during interactions.
  • Developed strong relationships with customers through attentive listening and understanding of their needs.
  • Assisted customers with inquiries, ensuring prompt and accurate responses.
  • Gained the following certifications:

- Forklift

- Ballymore Power Stocker Lift

- Order Picker Forklift/Cherry Picker

Customer Service Associate

Roses Express
Laurinburg, NC
06.2023 - 03.2025
  • Processed transactions efficiently, maintaining accuracy in cash handling.
  • Maintained knowledge of product offerings to provide informed recommendations.
  • Offloaded multiple freight trucks weekly

Education

Associate of Applied Science - Radiography

Robeson Community College
Lumberton, NC

High School Diploma -

Scotland High School
Laurinburg, NC
06.2024

Skills

  • Customer service
  • Customer support
  • Problem resolution
  • Team collaboration
  • Product knowledge
  • Stock replenishment
  • POS system operation
  • Refunds and exchanges

Timeline

Customer Service Associate

Lowes Home Improvment
04.2025 - Current

Customer Service Associate

Roses Express
06.2023 - 03.2025

Associate of Applied Science - Radiography

Robeson Community College

High School Diploma -

Scotland High School