Savannah Clark
Eugene,OR
Summary
Diligent Registration Clerk known for being a capable and patient employee. Poised in even the most trying of circumstances. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Pursuing a new role where hard work and dedication will be highly valued.
Overview
5
5
years of professional experience
Work History
Registration Specialist
PeaceHealth Sacred Heart Medical Center At Riverbend
Springfield, OR
08.2021 - Current
- Explained form wording to patients to help each understand information required.
- Assisted other Registration Clerks with front desk duties, answering questions and accurately using reservation system.
- Reported compliance issues related to coding, transcription and patient confidentiality.
- Welcomed as many as 250 patients daily, directing to appropriate departments within facility and coordinating assistance with transportation.
- Used EPIC to record and organize patient insurance and medical information.
- Safety Coordinator for emergency department.
Hostess
Texas Roadhouse
Eugene, OR
03.2021 - 09.2022
- Managed over 50 customer calls per day, took to-go orders, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Assisted FOH and BOH staff with preparing for events to coordinate smooth execution to maximize guest satisfaction.
Registration Specialist
Oregon Medical Group
Eugene, OR
08.2019 - 11.2021
- Scheduled and registered appointments using scheduling programs.
- Reported compliance issues related to coding, transcription and patient confidentiality.
- Assembled, updated and filed medical record charts.
- Prepared medical records for chart audits according to front desk and charge entry audit policy.
- Verified insurance benefits and obtained pre-authorizations before any medical procedures were performed.
- Answered average of 60 calls, emails and faxes per day, addressing patient inquiries, solving problems and scheduling appointments.
Education
Diploma -
Harrisburg High School
Harrisburg, OR06.2018
Skills
- Time Management
- Emergency Room Services
- Verbal and Written Communication
- Data Communications
- Data Entry
- Active Listening
- Prioritizing Situations
- Computer Skills
- Basic Life Support Knowledge
- Conflict Resolution
- Information Intake
Timeline
Registration Specialist
PeaceHealth Sacred Heart Medical Center At Riverbend
08.2021 - Current
Hostess
Texas Roadhouse
03.2021 - 09.2022
Registration Specialist
Oregon Medical Group
08.2019 - 11.2021
Diploma -
Harrisburg High School