Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Barista
Westbank Nutrition
Marrero, LA
02.2020 - Current
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Memorized recipes for specialty coffee beverages and seasonal offerings.
Trained new team members with positive reinforcement and respectful, encouraging coaching.
Learned every menu preparation and numerous off-label drinks to meet all customer needs.
Cleaned counters, machines, utensils and seating areas daily.
Barista
J'aime Le Cafe
Marrero, LA
08.2019 - 04.2020
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Cleaned counters, machines, utensils and seating areas daily.
Controlled line and crowd with quick, efficient service.
Recommended products based on solid understanding of individual customer needs and preferences.
Maintained supply levels in counter and customer areas to meet typical demands.
Summer Camp Counselor
Jefferson Parish Parks And Recreation
Marrero, LA
06.2018 - 07.2019
Worked with children of varying age, interest, skill and developmental levels.
Led groups of children safely through variety of camp activities.
Supported children by actively listening and offering encouragement.
Implemented camp activities fostering physical, social and emotional growth.
Participated in meetings to coordinate with other staff on campers' progress, issues and goal achievement.
Hostess
Texas Roadhouse
Harvey, LA
01.2019 - 05.2019
Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
Answered customer questions about hours, seating and menu information.
Assigned patrons to tables suitable for needs and restaurant section rotation.
Supported servers, food runners and bussers with keeping dining area ready for every guest.
Monitored seating area and checked restrooms regularly to keep spotless.
Cultivated positive guest relations by managing information and orchestrating speedy seating.
Education
High School Diploma -
Academy of Our Lady
Marrero, LA
05.2019
Skills
Customer Retention
Equipment and Store Cleaning
Workstation Maintenance
Food Serving and Preparation
Team Player
Guest Flow
Friendly, Positive Attitude
Character Building
Facility Operations
Staff Meetings
Timeline
Barista
Westbank Nutrition
02.2020 - Current
Barista
J'aime Le Cafe
08.2019 - 04.2020
Hostess
Texas Roadhouse
01.2019 - 05.2019
Summer Camp Counselor
Jefferson Parish Parks And Recreation
06.2018 - 07.2019
High School Diploma -
Academy of Our Lady
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