Savannah Colby
Holtsville
Summary
Detail-oriented cashier skilled in enhancing customer experiences through patience and empathy. Proven ability to collaborate with team members to streamline processes and resolve customer inquiries, leading to increased satisfaction and repeat business.
Overview
3
3
years of professional experience
Work History
Cashier
Umberto's Of Sayville
Sayville, NY
09.2023 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash register balances throughout shifts.
- Assisted customers with inquiries, ensuring a positive shopping experience.
- Collaborated with team members to streamline checkout procedures.
- Contributed to cleanliness and organization of checkout area for improved efficiency.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Provided training and support to new staff on register operations.
- Resolved customer complaints promptly to enhance satisfaction levels.
- Increased sales of promotional items by informing customers about current offers.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
- Can multi-task effectively
- Take 100 phone call orders a day
Receptionist
The Pampered Peach
Ronkonkoma, NY
04.2023 - 06.2023
- Managed front desk operations, ensuring smooth guest check-in and check-out processes.
- Handled multi-line phone system
- Scheduled appointments and maintained calendar for staff, optimizing daily operations.
- Developed customer service protocols that improved guest satisfaction ratings.
- Implemented filing system for client records, improving accessibility and organization.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
Education
Bachelor - English Adolescent Education
St Joseph's University, New York
Patchogue, NY05.2029
High School Diploma -
Sachem High School East
Farmingville, NY06.2025
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cleaning and sanitizing
- Team collaboration
Timeline
Cashier
Umberto's Of Sayville
09.2023 - Current
Receptionist
The Pampered Peach
04.2023 - 06.2023
Bachelor - English Adolescent Education
St Joseph's University, New York
High School Diploma -
Sachem High School East