Savannah Collings
Scottsdale,Arizona
Summary
Driven and detail-oriented professional with a proven track record in enhancing guest satisfaction and streamlining operations. Knows how to navigate Salesforce and QuickBooks, significantly improving process efficiency. Exhibits strong organizational skills and a commitment to service quality, complemented by an optimistic perspective and a dedication to achieving excellence in customer support.
Overview
5
5
years of professional experience
Work History
Contract Clerical
Titan Lein
Scottsdale, Arizona
11.2024 - Current
- Experience with navigating Salesforce.
- Experience with QuickBooks.
- Experience with different assessors across Arizona.
- Process mail batches quickly and efficiently.
- Experience researching property and project data.
Crew Member
Sonic Drive-In
Phoenix, AZ
02.2021 - 07.2024
- Maintained high standards of customer service during high-volume, fast-paced operations.
- Communicated clearly and positively with coworkers and management.
- Handled currency and credit transactions quickly and accurately.
- Built a loyal clientele through friendly interactions and consistent appreciation.
- Resolved complaints promptly and professionally.
- I took the initiative to find extra tasks when my scheduled duties were completed.
Lab Assistant
Washington College Laboratory
Chestertown, MD
09.2023 - 12.2023
- Assisted in the setup and teardown of labs.
- Worked efficiently to get the work done in the allotted time.
- Ask questions when necessary.
- Reviewed experimental data to catch potential lab errors and correct mistakes.
- Managed laboratory supplies and equipment, providing maximum output to meet data deadlines.
Zoo Volunteer
Phoenix Zoo
Phoenix, AZ
08.2019 - 01.2020
- Worked with the farm animals, diligently cleaning up after them, and caring for them.
- Worked with guests of all ages to ensure they could fully appreciate the beauty of each animal.
- Worked with guests of all ages to help them learn and understand the importance of conservation, and how every person can affect the earth for better or worse.
- Maintained the hours needed and even exceeded, achieving 150 hours before the hiatus.
- Devoted special emphasis to punctuality, and worked to maintain an outstanding attendance record, consistently arriving at work ready to start immediately.
- Maintained long-lasting relationships with my fellow volunteers, the coordinators, and the keepers.
- Maintained a positive attitude to help keep everyone there happy to do the work that needed to be done.
Ranch Hand
- I spent many years of my life at my grandparents' ranch.
- Maintaining the welfare of horses and dogs on the ranch.
- I have a true passion for caring for animals and making sure they are in their best condition.
- I have many pets at home, including birds, fish, reptiles, cats, dogs, rats, and more.
- I have experience upkeeping all their habitats, feeding, giving medicine, and providing extra care when needed.
Mentor Program
- The mentor program consists of high school teens working to help include and introduce the new sixth graders to middle school.
- I was dedicated to helping the sixth graders whenever they needed it, setting a great example for them in my everyday life.
- Every year, we also take a handful of seventh graders to Catalina Island for a week-long trip.
- There, I alone lead a pod of seventh graders to help enhance their experience.
- Collaborated with other mentors and professionals to share best practices and enhance the mentoring program's effectiveness.
Education
Associate of Arts - Psychology
South Mountain Community College
Phoenix, AZ05-2025
High School Diploma -
Cicero Preparatory Academy
Scottsdale, AZ05.2023
Skills
- Guest Satisfaction Enhancement
- Customer Support
- Dedicated Work Ethic
- Optimistic Perspective
- Efficient Skill Acquisition
- Commitment to Service Quality
- Organizational skills
- Computers and electronics
Timeline
Contract Clerical
Titan Lein
11.2024 - Current
Lab Assistant
Washington College Laboratory
09.2023 - 12.2023
Crew Member
Sonic Drive-In
02.2021 - 07.2024
Zoo Volunteer
Phoenix Zoo
08.2019 - 01.2020
Ranch Hand
Mentor Program
Associate of Arts - Psychology
South Mountain Community College
High School Diploma -
Cicero Preparatory Academy
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