Summary
Overview
Work History
Skills
Affiliations
Languages
Timeline
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Savannah Cook

Tallahassee,FL

Summary

Driven and customer-focused professional with a proven track record at Publix Supermarkets Store, excelling in customer service excellence and POS system operations. Demonstrated ability to enhance customer satisfaction and loyalty through effective communication and problem-solving skills. Achieved high accuracy levels in cash handling, contributing significantly to store success and operational efficiency.

Overview

1
1
year of professional experience

Work History

Cashier

Publix Supermarkets Store
10.2023 - 08.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • Cash Handling
  • Cleaning and sanitizing
  • Customer service excellence
  • Money Handling
  • Written and verbal communication
  • Cash register systems
  • Conflict Resolution
  • POS system operations
  • ID Verification
  • Product Recommendations
  • Point-of-sale system operation
  • Promotions and Discounts Understanding

Affiliations

I’m an AKC handler/breeder of Curly-Coated Retrievers. A breed that is not very common and extremely rare! I love working with animals. I am also apart of the United Kennel Club!

And CCRCA (Curly-Coated Retriever Club of America)

Languages

English
Native or Bilingual

Timeline

Cashier

Publix Supermarkets Store
10.2023 - 08.2024

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Savannah Cook