Motivated team leader with a strong background in customer service and operational oversight. Known for effective decision-making and quick problem-solving abilities, ready to contribute to a fast-paced work environment.
Overview
9
9
years of professional experience
Work History
Assistant Manager
Bennett Management Corp.
2020.08 - Current
Mentored junior staff, fostering skill development and promoting a collaborative work environment.
Oversaw daily operations, maintaining quality control standards across all departments to ensure compliance.
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Loader and Unloader
UPS
2024.10 - 2025.01
Collaborated with team members to optimize loading procedures and minimize delays.
Inspected shipments for accuracy and damage prior to loading.
Maintained cleanliness and organization of loading docks to enhance safety standards.
Crew Member
Bennett Management Corp.
2017.12 - 2020.08
Assisted in training new crew members on operational procedures and service protocols.
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Collaborated with team members to optimize workflow during peak hours, enhancing efficiency.