Savannah Ferretti
Summary
Proven Sales Associate with Tara Templeton and skilled Gymnastics Coach with Gerardo Sura, adept in customer service and teamwork. Excelled in enhancing customer satisfaction and fostering team environments, with a knack for cash handling and problem-solving. Achieved significant improvements in client engagement and athlete confidence through adaptable and collaborative approaches. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
4
4
years of professional experience
Work History
Sales Associate
Tara Templeton, Lisa Jee, Michelle Delgado
06.2023 - 08.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Babysitter
Tara Templeton, Lisa Jee, Michelle Delgado
05.2023 - 08.2024
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
- Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
Gymnastics Coach
Gerardo Sura
08.2020 - 06.2024
- Ensured safety of all participants through strict adherence to gym rules, equipment maintenance, and proper spotting techniques.
- Developed lesson plans and routines for individual students to meet personal goals and abilities.
- Coordinated with other instructors and coaches to determine student advancement and progress.
- Boosted gymnasts'' confidence levels by offering constructive feedback and personalized support.
- Maintained fun-filled atmosphere with class participants while remaining professional and focused on achievement.
- Cultivated a positive team environment by promoting sportsmanship, camaraderie, and mutual respect among athletes.
Education
High School Diploma -
Catskill High School
Catskill, NY06.2024
Skills
Customer Service
Teamwork and Collaboration
Time Management
Problem-solving skills
Listening Skills
Multi-tasking strength
Excellent people skills
Cash Handling
Adaptable and Flexible
Timeline
Sales Associate
Tara Templeton, Lisa Jee, Michelle Delgado
06.2023 - 08.2024
Babysitter
Tara Templeton, Lisa Jee, Michelle Delgado
05.2023 - 08.2024
Gymnastics Coach
Gerardo Sura
08.2020 - 06.2024
High School Diploma -
Catskill High School
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