Savannah Gomez
San Antonio,TX
Summary
Entry-level professional with excellent interpersonal skills, looking for an insurance sales position where I can create positive relationships with customers and provide them with effective help.
Overview
8
8
years of professional experience
Work History
Fulfillment Associate/Process Assistant
Amazon
01.2022 - Current
- Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
- Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.
- Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
Office Manager
Anchor Of Hope
06.2020 - 02.2023
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Delivery Associate
Reliance
05.2020 - 02.2021
- Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
- Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising the quality of work or customer satisfaction.
- Proactively identified potential issues affecting delivery success, taking corrective action as needed to maintain performance standards.
- Collaborated with team members to meet tight deadlines during peak delivery periods.
Front Desk Agent/PBX Operator
Menger Hotel
08.2016 - 07.2017
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Collected room deposits, fees, and payments.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Increased customer loyalty with exceptional communication skills and personalized service.
Education
High School Diploma -
Emma Lee Broady Academy
San Antonio, TX07.2020
Skills
- Goal Setting
- Diplomatic
- Customer Service
- Reliable
- Self Motivation
Timeline
Fulfillment Associate/Process Assistant
Amazon
01.2022 - Current
Office Manager
Anchor Of Hope
06.2020 - 02.2023
Delivery Associate
Reliance
05.2020 - 02.2021
Front Desk Agent/PBX Operator
Menger Hotel
08.2016 - 07.2017
High School Diploma -
Emma Lee Broady Academy