Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Focused and reliable on any given task.
Overview
3
3
years of professional experience
Work History
Salesperson
Wharton Ford
10.2023 - Current
Built customer loyalty and retention by delivering excellent shopping experiences.
Established and devised strategy to meet personal goals consistent with dealership standards of productivity.
Delivered high-quality service by addressing customer concerns promptly and professionally.
Expanded dealership''s clientele through targeted outreach efforts, including local events and social media engagement.
Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
Used in-store system to locate inventory and place special orders for customers.
Salesperson
Wharton Chevrolet GMC And Ram Country
07.2023 - 10.2023
Developed relationships with clients for increased loyalty and repeat business.
Networked within community to build and nurture successful relationships with new and long-term customers.
Spearheaded initiatives to improve internal communication within the sales team, fostering collaboration and sharing best practices.
Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Contributed to team objectives in fast-paced environment.
Customer Service Representative
Speedy Stop
08.2021 - 06.2023
Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Exceeded performance metrics consistently, earning recognition as a top performer within the team.
Increased efficiency and performance by monitoring team member productivity and providing feedback.
Implemented and developed customer service training processes.
Investigated and resolved customer inquiries and complaints quickly.
Financial Administrative Coordinator at The University of Pennsylvania – The Wharton School, OID Dept.Financial Administrative Coordinator at The University of Pennsylvania – The Wharton School, OID Dept.