Savannah Jiménez
Charlotte,NC
Summary
Proven hospitality expert from Treble Makers Dueling Piano Bar and Restaurant, adept in guest engagement and cash handling. Excelled in multitasking to enhance customer satisfaction, mentored staff for service excellence, and streamlined seating for efficiency. Achieved notable improvement in service quality through strong work ethic and exceptional customer service skills.
Overview
2
2
years of professional experience
Work History
Server
Treble Makers Dueling Piano Bar and Restaurant
09.2022 - 05.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Busser
Treble Makers Dueling Piano Bar and Restaurant
09.2022 - 05.2024
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
Head Hostess
Treble Makers Dueling Piano Bar and Restaurant
09.2022 - 05.2024
- Trained and mentored new staff members to ensure consistent service quality and adherence to restaurant policies.
- Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
- Streamlined the seating process for increased efficiency and reduced wait times for guests.
- Coordinated large parties and events, ensuring seamless service from arrival through departure.
Education
High School Diploma -
Wesley Chapel High School
Wesley Chapel, FL06.2023
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Memory retention
- Customer service
- Cleanliness standards
- Safe food handling
Timeline
Server
Treble Makers Dueling Piano Bar and Restaurant
09.2022 - 05.2024
Busser
Treble Makers Dueling Piano Bar and Restaurant
09.2022 - 05.2024
Head Hostess
Treble Makers Dueling Piano Bar and Restaurant
09.2022 - 05.2024
High School Diploma -
Wesley Chapel High School
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