Summary
Overview
Work History
Education
Skills
Timeline
Generic

Savannah Johns

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Always focusing and putting safety first.

Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

8
8
years of professional experience

Work History

Server, Trainee, Bartender

Longhorn Steakhouse
11.2021 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Assistant Store Manager

Dollar General
01.2021 - 07.2023
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Rotated merchandise and displays to feature new products and promotions.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Created and maintained safe and secure work environments for employees.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Trained new employees on proper protocols and customer service standards.

Inventory Specialist Supervisor

WIS
08.2018 - 01.2022
  • Monitored completeness, accuracy and compliance during inventory transactions.
  • Led and supervised inventory team, conducting training and setting appropriate schedules.
  • Supervised 15+ inventory control personnel to support correct goods management and achievement of performance goals.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Met or exceeded production goals and objectives by following strict procedures.

Inventory Specialist Supervisor

PICS Inventory
02.2016 - 08.2018
  • Monitored completeness, accuracy and compliance during inventory transactions.
  • Reviewed and monitored inbound inventory, outbound shipments and book adjustment transactions.
  • Led and supervised inventory team, conducting training and setting appropriate schedules.
  • Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
  • Enforced team adherence to safety regulations and protocols.
  • Evaluated team performance and provided feedback on areas requiring improvement.
  • Recorded information, shortages, and discrepancies to keep records current and accurate.

Education

High School Diploma -

Maynard Evans High School
Orlando, FL

Certificate - Medical Administrative Assistant

Everest University
Orlando, FL

Skills

  • Pos Operation
  • Wine and Liquor Service
  • Servsafe Certified
  • Safety Awareness
  • Team Leadership
  • Hiring and Training
  • Microsoft Office

Timeline

Server, Trainee, Bartender

Longhorn Steakhouse
11.2021 - Current

Assistant Store Manager

Dollar General
01.2021 - 07.2023

Inventory Specialist Supervisor

WIS
08.2018 - 01.2022

Inventory Specialist Supervisor

PICS Inventory
02.2016 - 08.2018

High School Diploma -

Maynard Evans High School

Certificate - Medical Administrative Assistant

Everest University

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Savannah Johns