Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Savannah Lail

Rutherfordton,NC

Summary

Proven track record in enhancing customer satisfaction and sales at The Carolina Pearl through exceptional service and effective problem-solving. Skilled in customer service and multi-tasking, adept at fostering loyalty and increasing revenue. Demonstrates strong teamwork and collaboration, ensuring a welcoming environment and efficient operations. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Reliable and upbeat Pool Attendant successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

1
1
year of professional experience

Work History

Sales Associate

The Carolina Pearl
05.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Pool Attendant

Cleghorn Plantation Golf Club
05.2023 - 09.2023
  • Moved umbrellas and lounge chairs at request of guests.
  • Provided exceptional customer service to all guests, addressing their needs and concerns promptly.
  • Assisted in the maintenance of clean facilities, ensuring a healthy environment for patrons.
  • Contributed to a welcoming atmosphere by greeting guests warmly upon arrival and departure from the facility.
  • Managed inventory of pool equipment and supplies, maintaining adequate stock levels at all times.
  • Collaborated with other staff members to ensure efficient operations and a positive guest experience.
  • Organized pool-related events and activities, promoting engagement among patrons.
  • Observed recreational users to detect safety concerns and prevent ongoing violations.

Education

High School Diploma -

Rutherfordton-Spindale High School
Rutherfordton, NC
05.2024

Associate of Arts -

Isothermal Community College
Spindale, NC
05.2024

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Listening Skills
  • Multi-tasking strength
  • Problem-Solving
  • Excellent people skills
  • Reliable and punctual
  • Goal-Oriented
  • Outgoing Personality

Timeline

Sales Associate

The Carolina Pearl
05.2024 - Current

Pool Attendant

Cleghorn Plantation Golf Club
05.2023 - 09.2023

High School Diploma -

Rutherfordton-Spindale High School

Associate of Arts -

Isothermal Community College
Savannah Lail