Summary
Overview
Work History
Education
Skills
Timeline
Cashier

Savannah Lopez

Colorado Springs,CO

Summary

Dedicated professional with a proven track record at Shell Gas Station, excelling in customer service and cash management. Demonstrates exceptional work ethic and integrity, enhancing customer satisfaction and loyalty through effective communication and meticulous cash handling. Skilled in multitasking and organization, consistently ensuring accuracy and efficiency in fast-paced environments.

Overview

6
6
years of professional experience

Work History

Cashier

Shell Gas Station
04.2024 - 05.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Crew Member

Wendys Restaurant
06.2020 - 05.2021
  • Worked front counter, drive-thru and other areas.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Crew Member

Taco Bell
03.2018 - 10.2019
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Handled multiple tasks at once while maintaining outstanding quality and timeliness.
  • Incorporated feedback from management team seamlessly.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Assisted other team members to achieve goals.
  • Became familiar with products to answer questions and make suggestions.
  • Operated cash register to ring up final bill and process various forms of payment.

Education

Wasson High
Colorado Springs, CO

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Customer service excellence
  • Reliability and punctuality
  • Written and verbal communication
  • Order taking
  • Cash management
  • Cash register systems
  • Payment processing
  • Conflict resolution
  • Refunds and exchanges
  • POS system operations
  • ID verification
  • Daily reporting
  • Drawer balancing
  • Order verification
  • Identification checks
  • Loyalty program promotion
  • Liquor law compliance
  • Multitasking and organization

Timeline

Cashier

Shell Gas Station
04.2024 - 05.2024

Crew Member

Wendys Restaurant
06.2020 - 05.2021

Crew Member

Taco Bell
03.2018 - 10.2019

Wasson High

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Savannah Lopez