Savannah Marquez
Sylmar,CA
Summary
Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Dedicated Industry professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
1
1
year of professional experience
Work History
Hostess
Wood Ranch BBQ & Grill
06.2022 - Current
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Good at multitasking
- Having leadership roles at host stand
- Good communication with fellow staff
- Making sure to ensure and promote guest needs first
Education
Associate Of Applied Science - Public Health
College of The Canyoms
Santa Clarita, CA08.2022
Skills
- Multi-Line Telephone Systems
- Guest Greeting and Seating
- Check Payment Processing
- High-Volume Dining
- Great Customer service skills
- Talking and interacting with all guests
- Creating strong bonds with guests
- Hardworking
- Always determined and willing
- Always ready to tackle an issue or problem
- Good at finding solutions
- Knowing the guest is always correct
- Assisting guests when needed
- Being kind, friendly, and welcoming towards all
Timeline
Hostess
Wood Ranch BBQ & Grill
06.2022 - Current
Associate Of Applied Science - Public Health
College of The Canyoms
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