Savannah McPeake
Wilmington,NC
Summary
Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through ten plus years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
Seasell Auto
07.2024 - Current
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Mortgage Loan Processor
Integrity Home Mortgage Corporation
11.2021 - 06.2024
- Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
- Handled any conditions sent from underwriting departments.
- Contributed to the success of the mortgage team by providing essential support in the areas of loan documentation review, data entry, and client communication.
- Improved overall organizational efficiency by maintaining accurate electronic files of all mortgage-related documents within company databases.
- Reviewed financial statements and contacted institutions and customers to clarify details.
Mortgage Loan Processor
Angel Oak Home Loans
06.2021 - 11.2022
- Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
- Managed a high volume of loan applications, consistently meeting or exceeding established processing timeframes for both new loans and refinancing.
- Handled any conditions sent from underwriting departments.
- Prepared file for final clear-to-close by branch management.
- Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
Mortgage Loan Processor
First Bank
11.2019 - 06.2021
- Managed a high volume of loan applications, consistently meeting or exceeding established processing timeframes for both new loans and refinancing.
- Handled any conditions sent from underwriting departments.
- Coordinated closing process with attorneys and title companies.
- Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
- Communicated with originator and applicant concerning progress of loan file.
Commercial Loan Processor
First Bank
05.2018 - 11.2019
- Ensured compliance with industry regulations through thorough due diligence and attention to detail in loan applications.
- Facilitated smooth communication between borrowers, lenders, and third-party vendors to ensure timely completion of transactions.
- Assisted borrowers with navigating complex loan application requirements, facilitating a positive customer experience throughout the process.
- Collaborated with underwriters to expedite the approval process for commercial loans.
- Enhanced customer satisfaction by providing timely and accurate updates on loan status.
Personal Banker
First Bank
07.2016 - 05.2018
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
- Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
- Managed deposits, withdrawals and wire transfers to process smooth banking transactions for clients.
- Promoted financial products by maintaining excellent service offering knowledge.
Education
Bachelor of Arts -
Lynchburg College
05.2015
Skills
- Document Review
- Data Entry
- Customer Communication
- Customer Service
- Problem-Solving
- Administrative Support
- Time Management
- Notarial Acts
- Scheduling and calendar management
- Documentation and reporting
Timeline
Administrative Assistant
Seasell Auto
07.2024 - Current
Mortgage Loan Processor
Integrity Home Mortgage Corporation
11.2021 - 06.2024
Mortgage Loan Processor
Angel Oak Home Loans
06.2021 - 11.2022
Mortgage Loan Processor
First Bank
11.2019 - 06.2021
Commercial Loan Processor
First Bank
05.2018 - 11.2019
Personal Banker
First Bank
07.2016 - 05.2018
Bachelor of Arts -
Lynchburg College
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