Summary
Overview
Work History
Education
Skills
Timeline
Generic
Bryan Diaz

Bryan Diaz

Long Beach,CA

Summary

Organized Office Support Specialist experienced in high-volume environments. Delivered exceptional clerical and operational support through effective management of tasks and resources. Focused on enhancing organizational brand by adapting to challenges and maintaining a positive work atmosphere.

Overview

7
7
years of post-secondary education
9
9
years of professional experience

Work History

Administrative Assistant

General Consulate Of Guatemala
Houston, TX
02.2021 - 08.2026
  • Verified identity documents and captured biometric data (fingerprints, facial capture, digital signatures) for passport issuance, ensuring compliance with security protocols.
  • Information Desk: Directing visitors, verifying that citizens have the exact required documentation before they enter the processing queue.
  • Consular Cards: Processing local identification cards widely used by citizens for local identification and bank account openings.
  • Reviewing birth certificates and supporting documents to intake applications for the Documento Personal de Identificación (DPI) in coordination with RENAP (Registro Nacional de las Personas).
  • On-Site Operations: Setting up temporary intake stations in community centers, churches, or rented spaces, managing crowds, and processing hundreds of applications over a single weekend.
  • Coordinated logistics for outreach events, preparing mobile biometric kits, document stock, fee collection terminals, and offline databases for effective setup.
  • Planning and executing outreach trips to cities within the jurisdiction that lack a permanent consulate.
  • Verified data integrity and tracked batch printing/delivery of documents to applicants, ensuring accuracy and timely processing.

Administrative Assistant

General Consulate Of Guatemala
City Of Los Angeles, CA
06.2017 - 01.2021
  • Coordinated office organization to ensure efficient and professional facilities.
  • Offered great customer service to everyone who was getting their documents.
  • Organization and sending of passports for consular offices and addresses of Guatemalan nationals via FedEx.
  • Organized and dispatched passports to consular offices and Guatemalan nationals via FedEx.

Education

Arts Education

Long Beach City College
Long Beach, CA
01.2020 - 09.2026

Skills

  • Document management
  • Database Entry
  • Logistics coordination
  • Scheduling
  • Inventory management
  • Outreach coordination
  • Client follow-up
  • Document review
  • Customer service
  • Issue resolution
  • Mathematical calculations
  • Workspace organization
  • Adaptability
  • Communication skills

Timeline

Administrative Assistant

General Consulate Of Guatemala
02.2021 - 08.2026

Arts Education

Long Beach City College
01.2020 - 09.2026

Administrative Assistant

General Consulate Of Guatemala
06.2017 - 01.2021
Bryan Diaz