Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Hi, I’m
Savannah Mincey
Frisco ,Texas
Summary
Work History
Local Barber Co
Receptionist
02 2025 - 03 2025
Job overview
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Handled cash transactions and maintained sales and payments records accurately.
DoorDash Inc
Delivery Courier
03 2024 - 04 2025
Job overview
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Navigated complex urban environments swiftly, utilizing GPS technology and advanced planning techniques for efficient route management.
- Expedited urgent deliveries, prioritizing time-sensitive shipments to meet critical deadlines.
Uber and Lyft
Rideshare Driver
07 2024 - 04 2025
Job overview
- Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
- Adhered to all safety regulations and traffic laws while driving.
- Developed strong communication skills while interacting with diverse groups of riders daily.
Prestige Cleaners
Commercial Janitorial Cleaner
12 2024 - 02 2025
Job overview
- Provided exceptional service to clients by responding promptly to requests for additional cleaning or specific needs beyond routine duties.
- Contributed to a positive customer experience by ensuring clean and orderly common areas in commercial spaces.
- Enhanced facility cleanliness by performing daily janitorial tasks such as sweeping, mopping, and vacuuming.
Vibe Car Wash
Customer Relations Manager
09 2023 - 03 2024
Job overview
- Enhanced customer satisfaction by addressing and resolving complex issues promptly and professionally.
- Established performance and service goals and held associates accountable for individual performance.
- Supervised daily operations and sales functions to maximize revenue, customer satisfaction, and employee productivity.
Uncle Julio's Restaurant
Waitress
06 2023 - 08 2023
Job overview
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Saltgrass Steakhouse, Landry's
Bartender
02 2023 - 06 2023
Job overview
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Bro Tuscan Grille, Earl Enterprises
Waitress
12 2018 - 12 2024
Job overview
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Brookshire Grocery Company
Assistant Store Director
04 2020 - 11 2022
Job overview
- Collaborated with the Store Director to develop and execute strategic plans for store growth.
- Handled escalated customer complaints, providing solutions that satisfied both parties involved in the situation.
- Empowered employees through ongoing coaching and development opportunities leading to higher productivity.
- Ensured compliance with company policies and procedures as well as local, state, and federal regulations governing retail operations.
- Worked closely with suppliers to negotiate favorable pricing and delivery terms resulting in cost savings.
- Oversaw scheduling, maintaining adequate staff coverage while minimizing labor costs.
- Developed a positive store culture by fostering open communication and promoting teamwork among employees.
- Checked employee break times and schedule adherence.
- Managed daily operations, ensuring smooth workflow and timely completion of tasks.
The Skeptical Chemist
Waitress
10 2019 - 03 2020
Job overview
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
Buffalo Wild Wings
Waitress
11 2018 - 09 2019
Job overview
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Sideways BBQ
Bartender and Waitress
05 2019 - 08 2019
Job overview
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Applebee's Neighborhood Grill & Bar
Host, Carside, Expo, Waitress, and Bartender
02 2014 - 08 2018
Job overview
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
Billy's Italian Restaurant
Waitress
10 2015 - 08 2016
Job overview
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Education
Warren Central High School
High School Diploma from General
06.2016
University Overview
- Member of Honor Scociety
- Awarded High Honors
Skills
- High-volume dining
- To-go order preparation
- Menu memorization
- Food and beverage pairings
- Food running
- Wine service
- Banquet coordination
- Compliance standards
- Point of sale operation
Timeline
Receptionist
Local Barber Co
02 2025 - 03 2025
Delivery Courier
DoorDash Inc
03 2024 - 04 2025
Rideshare Driver
Uber and Lyft
07 2024 - 04 2025
Commercial Janitorial Cleaner
Prestige Cleaners
12 2024 - 02 2025
Customer Relations Manager
Vibe Car Wash
09 2023 - 03 2024
Waitress
Uncle Julio's Restaurant
06 2023 - 08 2023
Bartender
Saltgrass Steakhouse, Landry's
02 2023 - 06 2023
Waitress
Bro Tuscan Grille, Earl Enterprises
12 2018 - 12 2024
Assistant Store Director
Brookshire Grocery Company
04 2020 - 11 2022
Waitress
The Skeptical Chemist
10 2019 - 03 2020
Waitress
Buffalo Wild Wings
11 2018 - 09 2019
Bartender and Waitress
Sideways BBQ
05 2019 - 08 2019
Host, Carside, Expo, Waitress, and Bartender
Applebee's Neighborhood Grill & Bar
02 2014 - 08 2018
Waitress
Billy's Italian Restaurant
10 2015 - 08 2016
Warren Central High School
High School Diploma from General
06/2016