Alyssa Cook
Delhi,OH
Summary
Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Receptionist
U.S. Nails by Aaron and Crew
Cincinnati, OH
09.2023 - 08.2024
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Sorted and distributed clean linens, towels, and other items to designated areas.
- Inspected linen for tears or stains and treated them accordingly.
- Assisted with special projects assigned by management when required.
- Provided information about services, products and prices to customers.
- Scheduled appointments using salon software system.
Cashier
Wild Mike's
Cincinnati, OH
04.2023 - 09.2023
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
- Verified customer orders to ensure accuracy.
- Coordinated with kitchen staff to prepare food items as ordered.
- Packaged food items for take-out customers.
- Processed payments using a cash register and credit and debit card machine.
- Ensured that the restaurant's health and safety standards were met at all times.
Receptionist
G. Salzano's Barber Shop
Cincinnati, OH
06.2022 - 08.2022
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
Restaurant Hostess
Chandler's Burger Bistro
Cincinnati, OH
11.2021 - 04.2022
- Greeted customers and escorted them to their tables.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Provided menus and answered questions about menu items and specials.
- Managed reservations, waitlists, and special requests for large parties.
- Monitored dining room activity to ensure all guests were receiving optimal service.
Education
High School Diploma -
Oak Hills High School
Cincinnati, OH05-2024
Some College (No Degree) -
University of Cincinnati
Cincinnati, OHSome College (No Degree) -
Cincinnati State Technical And Community College
Cincinnati, OHSome College (No Degree) -
Miami University
Oxford, OHSkills
- Scheduling
- Data Entry
- Bookkeeping
- Clerical Support
- Project Coordination
- Office Management
- Organization skills
- High-volume dining
- Table setting arrangements
- Cash Handling
- Customer Service
- Handling Complaints
Languages
Spanish
Elementary
German
Elementary
Certification
- Basic Life Support Certificate
Timeline
Receptionist
U.S. Nails by Aaron and Crew
09.2023 - 08.2024
Cashier
Wild Mike's
04.2023 - 09.2023
Receptionist
G. Salzano's Barber Shop
06.2022 - 08.2022
Restaurant Hostess
Chandler's Burger Bistro
11.2021 - 04.2022
High School Diploma -
Oak Hills High School
Some College (No Degree) -
University of Cincinnati
Some College (No Degree) -
Cincinnati State Technical And Community College
Some College (No Degree) -
Miami University
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