Dedicated medical assistant skilled with technical, clerical, and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike.
Overview
5
5
years of professional experience
Work History
CW Technical Support Representative
FoundEver
07.2024 - Current
Diagnosed and addressed desktop software problems within Intuit Quickboooks to support customers with bookkeeping, bank reconciliations, and inventory management.
Resolved payroll issues, enabling companies to process payroll efficiently.
Supported clients with managing deposits, transactions, and payments in their merchant centers portal.
Subrogation Specialist
National Service Bureau
11.2022 - 06.2024
Processed uninsured motorists claims efficiently to recover funds.
Executed contractual obligations by petitioning the state for driver’s licenses suspension.
Analyzed medical records, bills, and other related documents to identify liability issues.
Medical Assistant
AFC Urgent Care
07.2020 - 10.2022
Assisted patients with check-in and registration process.
Administered medications and injections as directed by physicians.
Educated patients on treatment plans and follow-up care instructions.