Savannah Orsini
Philadelphia,PA
Summary
Dynamic sales associate with proven customer service excellence and teamwork skills honed at Home Goods. Specializes in creating engaging sales displays and efficiently handling cash transactions. Trained and mentored new staff, enhancing team performance. Known for problem-solving abilities and maintaining high accuracy in financial exchanges.
Overview
2
2
years of professional experience
Work History
Sales Associate
Home Goods
07.2024 - Current
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Set up new sales displays each week with fresh merchandise.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Seasonal Cashier
Citizens Bank Park
03.2024 - 07.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier Team Lead
Monster Pets
09.2023 - 03.2024
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
- Restocked and organized merchandise in front lanes.
Cashier
5 Below
06.2023 - 09.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Education
High School Diploma -
Mastery Charter School - Thomas Campus
927 Johnston St, Philadelphia, PA 1914806.2023
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Excellent people skills
- Outgoing personality
- Cash handling
- Flexible schedule
- Stocking and receiving
- Product sales
- Professional demeanor
- Cleaning techniques
Timeline
Sales Associate
Home Goods
07.2024 - Current
Seasonal Cashier
Citizens Bank Park
03.2024 - 07.2024
Cashier Team Lead
Monster Pets
09.2023 - 03.2024
Cashier
5 Below
06.2023 - 09.2023
High School Diploma -
Mastery Charter School - Thomas Campus