Summary
Overview
Work History
Education
Skills
Timeline
SalesManager

Savannah Pabon

Cleveland,OH

Summary

Hardworking Receptionist brings top-notch abilities in reception and clerical work. Equipped to handle fast-paced office operations with continuous flow of patients and assignments. Meticulous in completing assignments and always ready to help team members.

Overview

4
4
years of professional experience
2
2
years of post-secondary education

Work History

Medical Assistant/Receptionist

Norman Floro Medical Inc
Elyria, OH
10.2022 - 11.2022
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic and health history to keep information current.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Helped patients complete necessary medical forms and documentation.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Maintained current and accurate medical records for patients.
  • Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.
  • Transcribed phone messages and relayed to appropriate personnel.

Shift Manager/Key Holder

Pulp Juice And Smoothie Bar
Fairview Park, OH
07.2022 - 10.2022
  • Trained team members in successful strategies to meet operational and sales targets.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Completed store opening and closing procedures.
  • Improved customer service by projecting friendly and knowledgeable attitude.
  • Broke down boxes and disposed of trash.
  • Received and counted money.
  • Accepted and processed customer returns.
  • Opened inventory boxes and restocked shelves.

Grocery Shopper

Whole Food Market
Rocky River, OH
04.2022 - 07.2022
  • Drove store revenue by offering customers accessories and related purchases to complete selections.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consulted with customers on food selections and custom order requests.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Kept vehicle clean and neat to offer professional impression to every customer.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.

Crew Member

Chipotle
Fairview Park, OH
07.2021 - 02.2022
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Assisted other team members to achieve goals.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Stocked shelves to organize aisles in assigned department.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Worked well with teammates and accepted coaching from management team.
  • Became familiar with products to answer questions and make suggestions.

Baker

Colossal Cupcakes
North Olmsted, OH
04.2021 - 07.2021
  • Baked gluten-free, vegan and alternative diet treats based on customers' needs.
  • Complied with health and safety codes to protect staff and customers.
  • Set heat and humidity temperatures for proof box.
  • Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls and coffee cakes.
  • Mixed icing and other toppings by reading recipes, scaling and measuring ingredients and operating mixer.
  • Cleaned and maintained kitchen equipment and oven.
  • Replenished and rotated food items, following correct food cooling and storage procedures.
  • Baked consistent quality items by accurately mixing, dividing, shaping and proofing.

Office Assistant

The Picky Painters
Berea, OH
10.2020 - 03.2021
  • Interacted with customers by phone, email or in-person to provide information.
  • Executed record filing system to improve document organization and management.
  • Completed clerical tasks such as filing, copying and distributing mail.
  • Picked up supplies for jobs
  • Assisted designing promotional products such as brochures and business cards

Assistant Manager

Sprint By Mobile Center Inc
Fairview Park, OH
08.2019 - 02.2020
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Monitored security to protect employees, customers and property.
  • Directed promotion and brand loyalty efforts to build direct relationships with customers.
  • Introduced new products or services, increased marketing activities and improved customer service to drive sales.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.

Sales Representative

Target Mobile By Marketsource
Strongsville, OH
10.2018 - 04.2019
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Achieved monthly sales goals by promoting product benefits and enrolling new clients.
  • Increased sales by offering advice on purchases and promoting additional products.

Crew Member

Auntie Anne's Pretzels
Stoutsville, OH
03.2018 - 10.2018
  • Worked with customers to understand needs and provide excellent service.
  • Assisted with in-store operations by disassembling delivery boxes, cleaning floors and dishwashing.
  • Used proper techniques to prepare food and ingredients.
  • Assisted other team members to achieve goals.
  • Took orders, prepared meals and collected payments.
  • Monitored food temperatures and cooking equipment settings to maintain safety and prevent food-borne illness.
  • Cleared trays and removed trash from tables before sanitizing surfaces.
  • Operated register to process payments and collect cash payment for order totals.
  • Recorded orders by answering customer questions and entering requests in system.

Education

Associates of Business - Business

Campus
Chicago, IL
06.2022 - Current

High School Diploma -

Berea-Midpark High School
Berea, OH
08.2015 - 05.2018

No Degree - Digital Asts And Design

Polaris Career Center
Cleveland, OH
08.2016 - 05.2018

Skills

Medical office administration

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Timeline

Medical Assistant/Receptionist

Norman Floro Medical Inc
10.2022 - 11.2022

Shift Manager/Key Holder

Pulp Juice And Smoothie Bar
07.2022 - 10.2022

Associates of Business - Business

Campus
06.2022 - Current

Grocery Shopper

Whole Food Market
04.2022 - 07.2022

Crew Member

Chipotle
07.2021 - 02.2022

Baker

Colossal Cupcakes
04.2021 - 07.2021

Office Assistant

The Picky Painters
10.2020 - 03.2021

Assistant Manager

Sprint By Mobile Center Inc
08.2019 - 02.2020

Sales Representative

Target Mobile By Marketsource
10.2018 - 04.2019

Crew Member

Auntie Anne's Pretzels
03.2018 - 10.2018

No Degree - Digital Asts And Design

Polaris Career Center
08.2016 - 05.2018

High School Diploma -

Berea-Midpark High School
08.2015 - 05.2018

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Savannah Pabon