Dedicated sales associate with proven customer service and conflict resolution skills. Committed to fostering positive customer experiences and teamwork to drive sales and satisfaction.
Overview
2
2
years of professional experience
Work History
Sales Associate
Dollar Tree Stores
Eugene, OR
03.2025 - 07.2025
Adhered to safety protocols and cleanliness standards in store operations.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Provided positive first impressions to welcome existing, new, and potential customers.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Sales Associate
Walgreens
Waunakee, WI
09.2023 - 01.2024
Assisted customers with product selection and inquiries to enhance shopping experience.
Maintained inventory accuracy through regular stock checks and organization of merchandise.
Operated point-of-sale systems efficiently to process transactions and handle cash management.
Collaborated with team members to achieve daily sales goals and improve store performance.
Implemented product displays to promote promotions and drive customer engagement.
Provided training to new associates on store policies and customer service standards.
Resolved customer complaints promptly to maintain high satisfaction levels.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Engaged with customers to build rapport and loyalty.
Solved customer challenges by offering relevant products and services.
Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
Listened to customer needs and desires to identify and recommend optimal products.
Dietary Aide
Green Valley Rehabilitation
Eugene, OR
07.2023 - 09.2023
Assisted in meal preparation and service, ensuring compliance with dietary restrictions.
Maintained cleanliness of dining and kitchen areas, adhering to safety and sanitation standards.
Supported dietary staff by delivering meals to residents efficiently and promptly.
Collaborated with nutrition team to understand individual resident preferences and needs.
Monitored food supplies, reporting shortages or issues to ensure uninterrupted service.
Engaged with residents during mealtime, fostering a welcoming dining environment.
Adhered to food safety guidelines while handling and storing perishable items properly.
Kept all kitchen areas clean, tidy and free of hazards.
Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
Followed all food safety regulations while preparing meals for patients.
Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
Discarded outdated food products and maintained waste disposal procedures.
Participated in regular team meetings to discuss performance goals, address challenges, and share best practices for continued growth and improvement.
Prepared special dietary meals to meet individual patient needs, promoting better health outcomes.