Savannah Rios
Port Monmouth
Summary
Motivated incoming Binghamton University student pursuing a degree in Biological Sciences on the pre-health track. Experienced in customer service and healthcare environments with effective communication, time management, and teamwork. Dependable and committed to providing exceptional service while contributing to a positive and efficient work environment.
Overview
3
3
years of professional experience
Work History
Hospital Volunteer
Hackensack Meridian Health Bayshore Medical Center
Holmdel, NJ
04.2025 - Current
- Answered call-bells to ensure patients were comfortable, increasing patient satisfaction.
- Restocked medical supplies in medical carts and personal rooms to maintain an efficient workflow.
- Complied with HIPAA standards to confidentially maintain patient medical information.
- Participated in training sessions to enhance skills, remaining knowledgeable about best practices for patient care.
Head Hostess
Bahrs Landing
Highlands, NJ
03.2024 - Current
- Maintained a clean, organized hostess stand, allowing an inviting environment throughout the restaurant.
- Took reservations and to-go orders by phone, ensuring customer's specifications and expectations were met.
- Managed reservations, walk-in groups, and adjusted seating to accommodate groups with special requests and/or requirements
- Provided support to servers and other employees during busy periods by assisting with drink orders or clearing tables as needed.
- Trained new hostesses on customer service standards, reservation systems, and efficient ways to manage a heavy workload.
- Restocked the gift shop, sold items, and took note of items to be replaced or replenished when needed.
Ice Cream Server
Keansburg Amusement Park NJ
Keansburg, NJ
03.2023 - 10.2023
- Efficiently prepared ice cream orders and restocked ingredients to ensure customer satisfaction and enhance workflow.
- Trained new employee's through different ice cream stands, educating them on specific orders, safety requirements with allergies, and how to provide exceptional service to each customer.
- Maintained cleanliness of serving area and completed daily opening/closing chores, adhering to health and safety standards.
- Managed long lines of customers during peak hours while maintaining professionalism under pressure.
Education
High School Diploma -
Middletown High School North
Middletown, NJBachelor of Science - Biological Sciences
Binghamton University
Binghamton, NY05-2030
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Exceptional communication
- Positive attitude
- Organization
- Cleaning and sanitizing
- Multi-tasking
Timeline
Hospital Volunteer
Hackensack Meridian Health Bayshore Medical Center
04.2025 - Current
Head Hostess
Bahrs Landing
03.2024 - Current
Ice Cream Server
Keansburg Amusement Park NJ
03.2023 - 10.2023
High School Diploma -
Middletown High School North
Bachelor of Science - Biological Sciences
Binghamton University