Summary
Overview
Work History
Education
Skills
Timeline
Generic

Savannah San Juan

Moneta,VA

Summary

Dynamic hospitality professional with a proven track record at Avellinos Restaurant, excelling in customer service and conflict resolution. Skilled in sales techniques and inventory management, I consistently enhance guest experiences while maintaining operational efficiency. Recognized for reliability and strong organizational abilities, I thrive in fast-paced environments, ensuring customer satisfaction and loyalty.

Overview

4
4
years of professional experience

Work History

Server/Hostess

Avellinos Restaurant
Blacksburg, VA
09.2024 - Current
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Accepted payments from guests for dine-in and take-out foods.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Maintained a clean and organized dining area.
  • Demonstrated strong interpersonal skills when interacting with customers.
  • Provided excellent customer service by addressing customer needs promptly.

Manager

Mitchells Marina
Huddleston, VA
05.2021 - 08.2025
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Managed inventory levels to meet demand without overstocking, reducing waste.
  • Recruited and hired qualified candidates to fill open positions.
  • Worked effectively in team environments to make the workplace more productive.
  • Managed household errands and other essential duties.

Retail Sales Associate

Harvest Moon Market Place
Moneta , VA
09.2023 - 05.2025
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Tracked inventory and conducted cycle counts to maintain accurate records.
  • Welcomed customers, offering assistance to help find store items.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Assessed customer product needs and interests in order to best recommend suitable items.

Education

High School Diploma -

Smith Mountian Lake Christian Academy
Moneta, VA
05-2024

Skills

  • Customer service
  • Conflict resolution
  • Sales techniques
  • Multitasking and organization
  • Hospitality best practices
  • Reliable and responsible

Timeline

Server/Hostess

Avellinos Restaurant
09.2024 - Current

Retail Sales Associate

Harvest Moon Market Place
09.2023 - 05.2025

Manager

Mitchells Marina
05.2021 - 08.2025

High School Diploma -

Smith Mountian Lake Christian Academy

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