Driven and highly motivated auto claims adjuster proficient in evaluation, interpretation of coverages and investigation of claims with quality and integrity.
Overview
7
7
years of professional experience
Work History
Auto Claims Adjuster
State Farm
Tempe, AZ
01.2024 - Current
Consistently provides exceptional customer service during claims process
Applies critical thinking to make accurate, fair and timely claim decisions
Interprets policy language accurately to determine coverage and conduct liability investigations
Able to adapt positively and effectively to changing priorities and business needs
Problem solving skills enable me to maintain a solution-oriented approach to claim handling
Customer Service Representative
TransPerfect Connect
Phoenix, AZ
01.2022 - 01.2024
Served as contact for customer inquiries via telephone and email
Assisted with training and on boarding support for new team members
Assisted with coordination and organization of company events
Collections Agent
Bridgecrest Financial
Mesa, AZ
04.2021 - 01.2022
Managed auto loan accounts ensuring timely servicing
Negotiated settlement and payment arrangements to bring delinquent accounts current
Prepared and submitted regular reporting on account status and collection progress
Kitchen Manager
Chipotle
Phoenix, AZ
08.2019 - 04.2021
Acted as the food safety leader by overseeing food preparation and handling throughout shift
Regularly set and established daily goals to increase and maintain productivity
Lead trainings to new and current kitchen staff in day to day operations
Education
High School Diploma - undefined
Vicki A Romero High School
Phoenix, AZ
Skills
Problem-solving ability through analytical thinking
Ability to adapt to meet evolving business requirements
Confident in conflict resolution and decision-making process