Savannah Stiernagle
Virginia Beach,VA
Summary
Assistant Property Manager with over 6 years of experience in multifamily property operations. Demonstrated success in increasing occupancy rates and reducing delinquency while enhancing resident satisfaction. Skilled in AMSI, Entrata, and Yardi, with a solid understanding of Fair Housing regulations. Committed to fostering community engagement and achieving property performance goals.
Overview
19
19
years of professional experience
Work History
Assistant Property Manager
Two Coast Living
Virginia Beach, VA
02.2021 - Current
- Oversee daily leasing, maintenance coordination, rent collection, and resident relations for a large multifamily property.
- Partner with the Property Manager to lead leasing and maintenance teams to meet revenue and occupancy goals.
- Utilize AMSI and Entrata for accurate reporting and operational efficiency.
- Maintain high property standards through regular inspections and proactive issue resolution.
- Resolve resident concerns professionally to build trust and satisfaction.
Assistant Property Manager
Community Housing Partners
Virginia Beach, VA
06.2018 - 02.2021
- Executed lease agreements and processed applications for new residents.
- Increased occupancy rate from 95% to 98%, reducing vacancy loss by $45,000.
- Generated $12,000 in annual ancillary revenue through strategic upselling initiatives.
- Maintained delinquency rate below 2% with effective rent collection strategies.
- Fostered positive relationships to promote resident renewals and community involvement.
Court Security Screener
Virginia Beach Sheriff’s Office
Virginia Beach, VA
12.2014 - 06.2018
- Provided security screening and front desk assistance for court visitors.
- Operated security systems and maintained a safe environment.
Customer Service Associate | Licensed Hair Stylist
Lowe’s | JCPenney
, VA
01.2007 - 01.2015
- Delivered excellent customer service and exceeded sales goals.
- Managed transactions, inventory, and compliance with industry standards.
Education
Associate of Applied Science - Criminal Justice
Bryant & Stratton College
Virginia Beach, VA08.2014
Skills
- Leasing and rent collection
- Occupancy optimization
- Customer service
- Regulatory compliance
- Vendor management
- Resident relations and retention
- Property inspections and maintenance
- Fair housing and landlord-tenant law
- Property management software
- Budgeting and reporting
- Team leadership and communication
References
Available upon request.
Additional Qualifications
- Strong problem-solving and conflict resolution skills
- Excellent communication and active listening abilities
- Empathetic and professional approach to resident concerns
- Ability to build trust and long-term relationships with residents, vendors, and team members
- Highly organized and detail-oriented, with strong time management skills
- Adaptable and able to handle multiple priorities in a fast-paced environment
- Positive attitude and collaborative leadership style to motivate teams
- Committed to providing outstanding customer service and creating a welcoming community
Timeline
Assistant Property Manager
Two Coast Living
02.2021 - Current
Assistant Property Manager
Community Housing Partners
06.2018 - 02.2021
Court Security Screener
Virginia Beach Sheriff’s Office
12.2014 - 06.2018
Customer Service Associate | Licensed Hair Stylist
Lowe’s | JCPenney
01.2007 - 01.2015
Associate of Applied Science - Criminal Justice
Bryant & Stratton College
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