Savannah Tucker
Macon,GA
Summary
Administrative professional with over ten years of experience excelling in administrative support, event coordination and customer service. Proven ability to manage executive calendars, streamline workflows, and organize corporate events. Meticulous attention to detail and effective communication, driving operational efficiency and enhancing team collaboration.
Overview
12
12
years of professional experience
Work History
Facilities Administrative Assistant
Government Employees Insurance Company
Macon, GA
11.2022 - 05.2025
- Assisted with the coordination of facility events, such as meetings and conferences.
- Conducted regular inspections of building premises to identify safety hazards or areas in need of repair, and arranged for necessary repairs.
- Created purchase orders for new office supplies and equipment.
- Organized employee workstations, cubicles, and other common areas within the facility.
- Maintained accurate records of facility repairs and maintenance.
- Performed daily administrative tasks including filing, data entry, document processing, and mail distribution.
- Managed billing accounts for utility services such as electricity, water, gas, and waste removal .
- Compiled monthly reports on the status of all facility operations activities.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Coordinated with vendors on contracts related to facilities management services.
- Provide customer service and resolved customer inquiries regarding building-related issues in a timely manner.
- Provided customer service support by responding to inquiries in a timely manner.
- Drove customer feedback to deliver information to management for corrective action.
- Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
Executive Administrative Assistant
Government Employees Insurance Company
Macon, GA
11.2017 - 11.2022
- Prepared agendas for meetings; took minutes during meetings; distributed meeting notes to appropriate personnel.
- Developed filing systems to maintain confidential records of personnel information and business activities in accordance with company policies.
- Ordered office supplies as needed while monitoring inventory levels to ensure adequate stock is available at all times.
- Created spreadsheets using Excel software programs including formulas and pivot tables.
- Provided secretarial support to the executive staff including composing correspondence, memos, presentations, reports and other documents as requested.
- Answered incoming telephone calls from internal and external customers promptly and professionally; transferred calls appropriately; responded to inquiries in a timely manner.
- Coordinated communications between departments to ensure timely completion of projects.
- Organized and maintained executive calendars, scheduled meetings, conferences, travel arrangements, and appointments.
- Managed director's calendar and prepared meeting agenda and materials.
- Arranged appropriate travel, visas, agendas, necessary contacts and other information for executive travel.
- Created newsletters to share company updates and events.
- Created PowerPoint presentations used for diverse business needs.
- Tackled and addressed top-level, high-priority issues with professional administrative discretion.
- Maintained company confidence and protected business operations by keeping sensitive information confidential.
- Ordered catering or restaurant delivery to offer food and beverages to meeting and conference attendees.
- Reviewed incoming reports, applications and memos to determine workplace priorities.
- Relayed messages, retrieved reports and printed documents for co-workers to assist with office workflow.
Title Processor
Government Employees Insurance Company
Macon, GA
05.2013 - 11.2017
- Examined documents for authenticity prior to recording them with local governments.
- Issued title insurance policies.
- Processed title documents and liens in accordance with state laws.
- Conducted lien searches to identify outstanding claims for title liens.
- Compiled information from various sources including county offices and financial institutions to verify chain-of-title documentation.
- Collected purchase funds and verified confirmed lienholder payoff before processing title.
- Maintained regular communications with clients to discuss and resolve issues.
- Member of the Catastrophe team that dealt with aged inventory and travel to catastrophe areas.
Education
Nursing
Valdosta State University
Valdosta, GASkills
- Office administration
- Budget tracking
- Time management
- Communication skills
- Calendar/Workflow management
- Microsoft office
- Order placement
- Clear communication
- Multitasking
- Adaptability and flexibility
Reference
- Available upon request
Timeline
Facilities Administrative Assistant
Government Employees Insurance Company
11.2022 - 05.2025
Executive Administrative Assistant
Government Employees Insurance Company
11.2017 - 11.2022
Title Processor
Government Employees Insurance Company
05.2013 - 11.2017
Nursing
Valdosta State University