Savannah Urbano
Las Vegas,NV
Summary
Highly proactive manager with 6 years of experience in team leadership in the restaurant industry. Background includes sales, management and customer service in fast-paced settings. Driven leader with strong problem solving and customer service skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Restaurant Manager
Raising Canes
09.2017 - 02.2024
- Correctly calculated inventory for ordering supplies and products.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
Concessionist
Galaxy Theatres
12.2016 - 09.2017
- Provided engaging, hospitable service to guests in theater.
- Managed inventory to ensure adequate stock levels, reducing waste and spoilage.
- Responded to customer complaints to help resolve issues.
- Performed routine maintenance tasks on equipment such as cleaning popcorn machines or soda fountains, ensuring optimal performance during operation hours.
- Accurately operated cash register to process customer payments.
- Maintained proper food handling procedures for health and safety compliance, resulting in zero violations during inspections.
Education
High School Diploma -
Green Valley High School
Henderson, NV05.2018
Skills
- Staff Management
- Employee Supervision
- Performance Improvement
- Team Management
- Business operations expertise
- ServeSafe Manager
- Conflict Resolution
- Front of House Management
Timeline
Restaurant Manager
Raising Canes
09.2017 - 02.2024
Concessionist
Galaxy Theatres
12.2016 - 09.2017
High School Diploma -
Green Valley High School
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