Savannah Warren
Oklahoma City,OK
Summary
Dynamic leader with a proven track record at Ulta Beauty, enhancing store performance and customer loyalty through exceptional staff management and leadership development. Skilled in inventory control and customer service, I excel in fostering team engagement and driving retail success. Achieved significant improvements in store operations and guest satisfaction.
Overview
10
10
years of professional experience
Work History
Experience Manager
Ulta Beauty
10.2021 - Current
- Promote a culture of accountability to meet or exceed the store’s goals related to services, boutiques, retail sales, guest loyalty (including credit), payroll, omni-channel, and retail shrink as set by Ulta Beauty for the store.
- Build a highly engaged team that embodies the Ulta Beauty brand through effective collaboration, open and honest two-way communication, prioritization of work and coaching to the behaviors that will drive guest loyalty.
- Support continuous improvement by influencing the adoption of company initiatives and technology, communicating expectations, and ensuring the execution of all store tasks.
Retail Operations Manager
Ulta Beauty
06.2020 - 10.2021
- Promote a culture of accountability to meet or exceed the store’s goals related to services, boutiques, retail sales, guest loyalty (including credit), payroll, omni-channel, and retail shrink as set by Ulta Beauty for the store.
- Build a highly engaged team that embodies the Ulta Beauty brand through effective collaboration, open and honest two-way communication, prioritization of work and coaching to the behaviors that will drive guest loyalty.
- Support continuous improvement by influencing the adoption of company initiatives and technology, communicating expectations, and ensuring the execution of all store tasks.
Store Manager
Carter’s Babies and Kids
04.2017 - 06.2020
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Assistant Manager
Carter’s Babies and Kids
01.2016 - 04.2017
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
Assistant Manager
Rue 21
10.2014 - 01.2016
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Increased sales through effective merchandising strategies and targeted promotions.
Education
High School Diploma -
H. B. Plant High School
Tampa, FLSkills
- Customer Service
- Cash Management
- Store operations
- Inventory Control
- Visual Merchandising
- Staff Management
- Leadership Development
Timeline
Experience Manager
Ulta Beauty
10.2021 - Current
Retail Operations Manager
Ulta Beauty
06.2020 - 10.2021
Store Manager
Carter’s Babies and Kids
04.2017 - 06.2020
Assistant Manager
Carter’s Babies and Kids
01.2016 - 04.2017
Assistant Manager
Rue 21
10.2014 - 01.2016
High School Diploma -
H. B. Plant High School