Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Receptionist
Massage Heights
San Antonio, TX
09.2023 - Current
Scheduled and confirmed appointments.
Answered and directed incoming calls using multi-line telephone system.
Served visitors by greeting, welcoming and directing to appropriate personnel.
Updated and recorded customer or client information to maintain accounts.
Processed payments and updated accounts to reflect balance changes.
Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
Monitored reception area to provide consistently safe, mess-free environment for customers.
Bartender
Moonlight Ballroom
San Antonio, TX
01.2023 - 08.2023
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
Checked identification of guests to verify age requirements for alcohol purchase.
Prepared cocktails from bar recipes and served wine, draft and bottled beer.
Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
Server
Arenas
San Antonio, TX
11.2022 - 05.2023
Provided exceptional service to high volume of daily customers.
Operated POS terminals to input orders, split bills and calculate totals.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Performer
SeaWorld
San Antonio, TX
03.2021 - 05.2023
Performed talents before live audiences in Sesame Street Parades, Elmo Rocks, and Howl-o-Scream.
Participated in shows and engaged guests on and off stage.
Engaged with guests and memorized locations while performing customer service.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Understood and followed oral and written directions during scheduled rehearsals.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.