Saveliy Sobur
Brooklyn,NY
Summary
Hospitality professional with 2+ years as a waiter and manager. Strong communicator with experience in banquet service and menu knowledge, dedicated to exceptional customer service and enhancing guest experiences.
Overview
4
4
years of professional experience
Work History
Manager
Сoffeemania
06.2022 - 12.2023
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Skilled in coming up with event ideas and planning all the details to create fun and memorable experiences that match the brand.
Restaurant Waiter
Сoffeemania
10.2021 - 06.2022
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
Restaurant Waiter
Hookah Lounge
09.2019 - 03.2020
- Cultivated warm relationships with regular customers.
- Addressed guest concerns promptly and professionally, fostering a positive dining atmosphere.
- Utilized time management skills to prioritize tasks effectively during busy shifts, ensuring prompt attention to all guests'' needs.
Education
Bachelor of Science - Business And Management
Financial University of Moscow
Moscow, Russia06.2024
High School Diploma -
Higher School of Economics Lyceum
Moscow, Russia05.2020
Skills
- Team Leadership
- Time Management
- Staff Management
- Accurate money handling
- Complex Problem-Solving
- Order Taking
- Cleanliness
- Service Quality
- Table Setting
- Food presentation
- Relationship Management
- Guest Relations
Languages
English
Timeline
Manager
Сoffeemania
06.2022 - 12.2023
Restaurant Waiter
Сoffeemania
10.2021 - 06.2022
Restaurant Waiter
Hookah Lounge
09.2019 - 03.2020
Bachelor of Science - Business And Management
Financial University of Moscow
High School Diploma -
Higher School of Economics Lyceum
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