Savina Aguilar
Yuba City,CA
Summary
Hardworking individual with customer service, multitasking and time management abilities. Highly-motivated with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Public Safety Dispatcher
Colusa County Sheriff's Office
Colusa, CA
10.2023 - 04.2024
- Received emergency and non-emergency calls, entered data into the computer system, and dispatched personnel to appropriate locations.
- Monitored radio transmissions between police officers, fire fighters, and other public safety personnel.
- Performed multiple tasks simultaneously while maintaining focus on priority issues.
Personal Shopper Lead
Sam’s Club
Yuba City, CA
07.2021 - 10.2023
- Boxed groceries carefully to keep products in perfect condition, separated fragile products and ensured all food stayed in food safety guidelines.
- Satisfied customers with quick, accurate service under tight deadlines.
- Ensured team stayed on task
- Oversaw associate scheduling, time off request, meal exceptions, attendance, as well as terminations
Member Service Lead
Sam’s Club
Yuba City, CA
11.2017 - 07.2021
- Managed customer conflicts and challenging situations by staying calm and accessing internal knowledge bases to develop strategic solutions.
- Helped members resolve account problems and navigate internal systems to handle routine needs.
- Managed and coordinated scheduled breaks for a team of sixty associates
- Ensured all procedures and accounting were done both opening and closing shifts
Frontline Member Associate
Sam's Club
Yuba City, CA
06.2017 - 11.2017
- Accepted payments via cash, card and check.
- Met daily goals of selling credit cards and upgrading memberships
- Counting down till at the end of each closing shift
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
High School Diploma -
River Valley High School
Yuba City, CA06.2016
Some College (No Degree) -
Yuba College
Marysville, CASkills
- Time Management
- Multitasking
- Customer Service
- Decision Making
- Planning and Organization
- Upbeat and Outgoing Attitude
References
Tom Reusser
Superintendent of Schools
(530)788-8954
Jamie Harvey
Assistant Principal, Andros Karperos
(530)933-4750
Patricia Jurado
Mentor
(530) 301-2806
References
References available upon request.
Timeline
Public Safety Dispatcher
Colusa County Sheriff's Office
10.2023 - 04.2024
Personal Shopper Lead
Sam’s Club
07.2021 - 10.2023
Member Service Lead
Sam’s Club
11.2017 - 07.2021
Frontline Member Associate
Sam's Club
06.2017 - 11.2017
High School Diploma -
River Valley High School
Some College (No Degree) -
Yuba College
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