Savina Carabelli
Hamilton,NJ
Summary
Motivated worker with exceptional social skills, communication abilities and customer service background. Pursues every opportunity to support team members and proactively address issues. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
3
3
years of professional experience
Work History
Hostess
La Piazza Restaurant
03.2022 - Current
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Hostess
Villaggio Iccara Restaurant
08.2021 - 10.2021
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Used cash registers and credit card machines to cash out customers.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Record Picker
Scorpio Records
06.2021 - 08.2021
- Fulfilling every consumer's order by picking each record in a timely manner
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Pulled orders quickly to maintain demanding productivity goals.
- Replenished items taken from shelves, safely using equipment to lift and organize products.
Education
Sophomore in College - Business Management
West Chester University of Pennsylvania
West Chester, PA05.2026
High School Diploma -
Hamilton East - Steinert
Hamilton, NJ06.2023
Skills
- Reservations Management
- Food Running
- Event Planning
- Guest Complaint Resolution
- Customer Service
- Detail Oriented
- Customer Service Expertise
- Hospitality Service Expertise
- Beverage Preparation
- Effective Multitasking
- Interactive Communication Skills
Volunteer Experience
Preferred Care Nursing Home
Hamilton, New Jersey 03/2019 - 04/2019
- Activities Assistant
Steinert Basketball Camp
Hamilton, New Jersey 07/2022 - 07/2022
- Camp Counselor
Hibernian Club
Hamilton, New Jersey 07/2021 - Current
- Waitress during Lent
JCL Steinert Leadership Meetings
Hamilton, New Jersey 08/2022 - 03/2023
-Leadership Speaker/Listener
Timeline
Hostess
La Piazza Restaurant
03.2022 - Current
Hostess
Villaggio Iccara Restaurant
08.2021 - 10.2021
Record Picker
Scorpio Records
06.2021 - 08.2021
Sophomore in College - Business Management
West Chester University of Pennsylvania
High School Diploma -
Hamilton East - Steinert
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