Savina Escarez
Seattle,Washington
Summary
Customer service professional with experience as a hostess in a busy waterfront restaurant. Energetic professional in hospitality management, known for high productivity and efficiency in task completion. Possess specialized skills in conflict resolution, and organization. Excel at communication, teamwork, and adaptability, ensuring smooth operations and positive guest experiences in fast-paced environments. Completed three culinary courses and participated in two internships focused on job skills and retail experience. Developed strong customer interaction skills and organizational abilities through hands-on experience at Goodwill. Proven ability to adapt to fast-paced environments and learn new skills quickly.
Overview
1
1
year of professional experience
2
2
Certifications
Work History
Restaurant Hostess
The Crab Pot Restaurant & Bar
Seattle, Washington
04.2025 - 10.2025
- Greeted customers and escorted them to their tables.
- Maintained cleanliness and organization of the hostess station and dining area.
- Handled guest inquiries and resolved seating issues with professionalism.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
- Tracked seated guests and available seating using computer-based and mobile reservation software.
Retail Intern
Goodwill
Seattle, Washington
07.2024 - 08.2024
- Assisted customers with product selection and inquiries.
- Organized merchandise.
- Maintained a clean work environment by following protocols.
- Participated in team meetings regarding new initiatives or operational changes.
- Supported the sales floor by helping customers locate items, answer questions, and make purchases.
- Completed day-to-day duties accurately and efficiently.
Education
GED and AA program -
Skills
- Customer service
- Conflict resolution
- Merchandise organization
- Team collaboration
- Experienced in retail
- Experience in food service
- Menu presentation
- Guest seating rotation
- Restaurant layout design
- Waitlist management
- Handling complaints
- Communication skills
- Cooking
- Baking
- Cleaning
- Willing to learn new things
- Reliable
- Table assignment accuracy
- Strong multitasking
- Im funny
References:
- Justin, Former employer, +1 (206) 882-8516
- Nikki, +1 (206) 472-2877
- Alisha, Lain, Stepmom, 206-775-1043
Certification
food handlers license
Timeline
Restaurant Hostess
The Crab Pot Restaurant & Bar
04.2025 - 10.2025
Retail Intern
Goodwill
07.2024 - 08.2024