A committed investigative professional with a solid background in criminal investigations. Known for thorough case management and report writing. Skilled professional adept at collecting facts and analyzing information that involves complex cases. Proven track record in collaborating with teams to achieve successful outcomes and adapt to dynamic environments. Strong analytical skills, keen attention to detail, and unwavering commitment to integrity and justice.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Probation and Parole Officer 1
State of New Mexico Probation and Parole
11.2022 - Current
Good knowledge of psychological concepts of behavior and social adjustment.
Knowledge of modern principles of criminology and corrections
Knowledge of social casework techniques
Knowledge of the techniques of making investigations.
Knowledge of preparing clear, accurate, and impartial reports
Some knowledge of state laws and regulations relating to sentencing, pardons, and probationand parole.
Ability to counsel objectively.
Ability to interpret agency policy and apply it effectively.
Ability to establish and maintain an effective working relationship with associates, offenders,and the community.
Ability to recognize dangerous situations and respond accordingly and appropriately.
Investigate social background and criminal record of persons convicted of crimes.
Compile and evaluate the information obtained in pre-sentence reports.
Investigate homes, possibility of employment, and probable social condition of personsseeking parole or pardon.
Compile and evaluate the information obtained in pre-parole or pre-pardon reports.
Investigate probation and parole violations.
Interviews probationers and parolees, their friends and relatives, law enforcement officers,prospective employers, in order to develop programs for social and personal adjustment ofprobationers and parolees.
Explain treatment programs to probationers, parolees and relatives and provides treatmentsupervision for probationers and parolees by conducting a plan of regular treatment andinterviews.
Assist probationers and parolees with problems such as family discord unemployment,housing, and in obtaining medical or psychological services, education or vocational training,and aid or services from social and community agencies.
Complete progress reports on probationer and parolees
Participate in training.
Hospital Security Officer
Lovelace Women’s Hospital
11.2019 - 11.2023
Provide personal protection, safety and security for patients, employees, and visitors in hospital buildings and on premises
Act as first responder to emergency situations
Ensure adherence to Hospitals and departmental policies and procedures
Provide patient and visitor assistance as required
Enter various data into computer and forms, verify data, make corrections and ensure accuracy
Provide escort service to and from medical center offices for all patients, visitors and staff as required
Transport patients to and from requesting areas
Maintain a daily log of all encounters, duties or assignments in accordance with department policy
Respond immediately to all reports of fire, smoke and/or fire drills
Provide parking control as assigned to include monitoring and removing unauthorized vehicles in patient or employee parking areas, fire lanes, reserved areas and all restricted areas
Conduct interior and exterior patrols giving special attention to locked and unlocked doors, unauthorized individuals on premises, suspicious people, safety hazards, vandalism, theft and disturbances
Perform as hospitals first receivers during incidents, disasters and terrorist events
Maintain complete awareness of responsibilities concerning current fire and disaster procedures
Maintain complete awareness and compliance with all safety regulations
Provide personal protection to all patients, visitors or staff in the form of assistance with uncooperative, difficult or violent individuals
Conduct incident reports on violations of regulations, policies and procedures
Respond to any situation that may present a safety hazard or risk to people and property
Monitor security systems; maintain familiarity, knowledge and proficiency with security systems, panic alarms, access systems and reporting programs
Safely operate hospital vehicles in compliance with all city, State, Federal, and departmental regulations and/or policies
Campus Security Officer
Central New Mexico Community College
06.2019 - 11.2019
Provide quality customer service to on-campus faculty and students by performing duties and responsibilities that foster safety and security on campus and outer campuses
Provide an engaged security presence in and around main campus and outer campuses
Patrol campus buildings and surrounding areas, secures buildings, identifies intruders or suspicious individuals, report incidents requiring attention from Sergeant and/or Lieutenant and Albuquerque Police department, utilize radio to communicate with other on shift officers, dispatch and APD, and provide service and presence at an assigned area on bike
Documents incidents and information in daily shift reports, including shift events, actions, pending tasks, messages, and conversations
Communicate with department staff, including Sergeant, Lieutenant, Duty Chief and Chief, regarding security operations; reads and follows up on previous shift reports at the beginning of each shift and follows directives, as appropriate
Respond to campus emergencies by quickly contacting appropriate emergency services and the chain of command to coordinate police response and access, per established procedures and processes
Provide escorts and support to department staff, vendors, contractors, or other designated visitors
Student Safety and Security Officer
University of New Mexico Resident Life and Student Housing
09.2017 - 05.2019
Provide quality customer service to on-campus residents and Residence Life and Student Housing staff by performing duties and responsibilities that foster safety and security in the on-campus residence halls
Provide an engaged security presence in and around the on-campus residence halls and related areas
Patrol residence halls and surrounding areas, secures buildings, identifies intruders or suspicious individuals, reports incidents requiring attention from Resident Education staff and/or University Police, checks emergency call box systems, utilizes radio to communicate with the SRC 24-hour Front Desk and University Police, and provides service and presence at a designated parking lot booth
Documents incidents and information in daily shift reports, including shift events, actions, pending tasks, messages, and so on
Communicates with department staff, including Student Security Supervisor, regarding security operations; reads and follows up on previous shift reports at the beginning of each shift and follows directives, as appropriate
Respond to resident emergencies by quickly contacting appropriate emergency services and designated on-call department staff and by coordinating police response and access, per established procedures and processes
Provide escorts and support to department staff, vendors, contractors, or other designated visitors
Direct slow-moving traffic during residence hall move-in process -Perform additional job-related duties as assigned
Intern
State of New Mexico Probation and Parole
09.2017 - 05.2018
Demonstrate the highest level of professionalism, which includes arriving on time for designated work and dressing to the standards of the organization and the work being performed
Communicate effectively with the site supervisor, immediate supervisor and other staff within the organization
Complete and submit to the faculty supervisor and university professor weekly time logs
Participate in probationers and parolee’s interviewing, court hearings and check-in ‘s (finger printing, photo, filling out division packet)
Respect the organizations reporting structure and follow the policies and procedures of the division
Enter information into data base for Probation Officers when requested
Education
B.A. - Criminology
University of New Mexico
Albuquerque, NM
05.2019
B.A. - Psychology
University of New Mexico
Albuquerque, NM
05.2019
Skills
Microsoft Office Proficiency
Effective Verbal and Written Communication
Defensive Tactics Training
Proficient in Prioritizing Tasks
Analytical Report Composition
Detail-Oriented Approach
Conflict Resolution Strategies
Emergency Response Skills
Strategic Decision Making
Collaborative Teamwork
Certification
CPR/AED Certification
Timeline
Probation and Parole Officer 1
State of New Mexico Probation and Parole
11.2022 - Current
Hospital Security Officer
Lovelace Women’s Hospital
11.2019 - 11.2023
Campus Security Officer
Central New Mexico Community College
06.2019 - 11.2019
Student Safety and Security Officer
University of New Mexico Resident Life and Student Housing
09.2017 - 05.2019
Intern
State of New Mexico Probation and Parole
09.2017 - 05.2018
B.A. - Psychology
University of New Mexico
CPR/AED Certification
B.A. - Criminology
University of New Mexico
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