Dynamic Product Manager with a proven track record at Paramount Global Services, excelling in product strategy and stakeholder management. Spearheaded the launch of a Green QR tool, achieving a 25% increase in customer engagement. Adept in Agile methodologies and cross-functional collaboration, driving innovation and delivering impactful solutions.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Product Manager
Paramount Global Services
01.2023 - 03.2025
identified customer needs through user interviews, surveys, focus groups, and other feedback mechanisms.
Developed product roadmaps to help guide the development of new products.
Monitored industry trends and identified opportunities for innovation within the product portfolio.
Performed post-launch analyses to measure success of feature rollouts.
Managed cross-functional teams across departments, including engineering, marketing, and sales.
Generated reports detailing progress against goals set by executive team members.
Conducted market research and competitive analysis for existing and potential products.
Worked closely with engineering teams to ensure feature specifications are understood and implemented correctly.
Led project planning sessions to map out timelines for feature releases.
Participated in design reviews to ensure usability standards are being met throughout the product development cycle.
Collaborated with stakeholders to define product requirements and user stories.
Prioritized features in order to maximize impact while meeting budget constraints.
Spearheaded the development and launch of a Green QR consumer transparency tool for a major European restaurant group.
Defined product vision, roadmap, and MVP aligned with sustainability and traceability goals.
Owned backlog grooming and story writing to link supplier data, menu items, and carbon footprint analytics.
Coordinated cross-functional teams (UX, engineering, compliance) through Agile sprints, ensuring on-time and in-scope delivery.
Achieved a 25% increase in customer engagement by providing real-time sourcing and emissions insights.
Delivered a supplier-rating module that assessed ESG performance across emissions, safety, and certifications.
Led roadmap planning, milestone definition, and stakeholder alignment across sales, marketing, and tech.
Defined key KPIs and success metrics, enabling rapid iteration and user feedback loops.
Rolled out the solution globally, resulting in a 20% increase in onboarding of verified, high-quality vendors.
Launched a hybrid carbon accounting platform integrating spend-based, weight-based, and process-based methodologies.
Translated complex sustainability and compliance requirements into user stories and sprint deliverables.
Enabled automated Scope 3 emissions reporting, improving ESG compliance and elevating product value for buyers.
Senior Project Manager
Acmatix
01.2023 - 12.2023
Analyzed project requirements and resource allocations, ensuring optimal use of assets, resulting in measurable improvements in project efficiency.
Collaborated with stakeholders to develop realistic expectations for deliverables.
Evaluated performance metrics for ongoing projects in order to assess progress towards goals.
Liaised between senior management, project team members and clients to ensure effective communication throughout the duration of the project.
Project Manager
Kensium
01.2022 - 12.2023
Directed a cross-functional team of 22 across development, QA, UI/UX design, and business stakeholders to deliver custom eCommerce and ERP implementations.
Fostered strong relationships with clients, gathering insights to refine project scopes, which resulted in tailored solutions that exceeded expectations.
Project Manager
Wits Innovation Lab
01.2021 - 12.2022
Led the development of Zillow-like solution for real estate listings, including map-based property search, pricing insights, and virtual tour features.
Coached Project Managers and Business Analysts to improve delivery quality and adoption of Agile best practices.
Implemented Scrum frameworks across multiple teams to increase sprint velocity, stakeholder engagement, and product transparency.
Project Manager
Closeloop Technologies
01.2021 - 12.2021
Maintained detailed documentation in Confluence and tracked progress using Jira and Agile methodologies.
Managed the development and implementation of a Complaint Management System.
Project Manager
Oyelabs
01.2020 - 12.2021
Collaborated directly with the CEO to align product vision and delivery priorities with strategic business goals across online food delivery, grocery fulfillment, and restaurant operations.
Oversaw multiple concurrent initiatives, led sprint planning, backlog grooming, and progress tracking, and served as the primary point of contact for client and stakeholder communication to ensure timely and impactful releases.
Project Manager
Radian Technologies
01.2020 - 12.2021
Led the development of MyOutcomes, a Canada-based mental health app, focusing on outcome tracking and therapeutic alliance—enhancing patient-provider engagement through real-time feedback tools and improving clinical decision-making support.
Marketing Manager
Dhand Steels
01.2019 - 12.2020
Implemented targeted marketing campaigns, driving substantial improvements in brand awareness and customer engagement.
Software Engineer
SNA Power
01.2012 - 12.2013
Developed and implemented software solutions that enhanced system performance, leading to noticeable gains in processing speed and user satisfaction.
Software Engineer
Ionnor Solutions
01.2010 - 12.2012
Developed and implemented robust software solutions, enhancing system performance and delivering measurable improvements in user experience.
Collaborated with cross-functional teams to troubleshoot and resolve complex software issues, ensuring timely project delivery and customer satisfaction.
Software Engineer
Newgen Software
01.2007 - 12.2010
Developed and maintained software applications, enhancing system performance and achieving substantial improvements in user satisfaction.
Conducted thorough code reviews, identifying bugs and optimizing code efficiency, leading to marked gains in application stability.