Savy Becerra
Stockton,CA
Summary
Experienced in cash handling and point of sale operations within fast-paced retail and restaurant environments. Demonstrated ability to maintain organized cash register areas while ensuring customer transactions are processed accurately and efficiently. Successfully resolved customer inquiries and complaints, contributing to enhanced shopping experiences and customer satisfaction. Proven track record in training new employees on operational procedures and maintaining inventory levels through effective supplier coordination.
Overview
25
25
years of professional experience
Work History
Cashier
Joes travel plaza
Lathrop, California
07.2017 - Current
- Processed customer transactions accurately and efficiently at a busy retail environment.
- Maintained organized cash register area, ensuring supplies were stocked and accessible.
- Assisted customers with product inquiries, providing friendly and knowledgeable service.
- Handled cash, credit, and debit transactions while adhering to company policies.
- Ensured the store's cleanliness by regularly tidying the checkout area and surrounding spaces.
- Resolved customer complaints promptly, enhancing overall shopping experience.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Stocked shelves with merchandise when needed.
Shift Leader
Burger King
Stockton, California
05.2010 - 07.2017
- Led shift operations, ensuring smooth restaurant workflow and customer satisfaction
- Trained new team members on Little Caesars' procedures and service standards
- Managed inventory levels, coordinating with suppliers for timely stock replenishment
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Assisted in training new employees on shift operations.
- Supervised and led employees to maintain productivity and customer service levels.
- Delegated tasks to employees and monitored activities and task completion.
- Inspected food preparation areas to ensure proper sanitation standards were met at all times.
- Scheduled team members for shifts based on business needs and customer demand.
Shift Leader
Little Caesars Pizza
10.2008 - 03.2010
- Supervised daily operations to ensure smooth workflow and optimal staff performance.
- Trained new employees on company policies and operational procedures effectively.
- Coordinated shift schedules to maintain adequate staffing levels during peak hours.
- Resolved customer complaints promptly and professionally.
- Checked orders for quality and completeness.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
Shift Leader
Carls Jr burger
Stockton, California
05.2004 - 06.2008
- Supervised daily operations to ensure smooth workflow and optimal staff performance.
- Trained new employees on company policies and operational procedures effectively.
- Coordinated shift schedules to maintain adequate staffing levels during peak hours.
Assistant Manager
Little Caesars Pizza
Stockton, California
11.2000 - 02.2003
- Assisted in managing daily operations and staff scheduling for efficient service.
- Trained new team members on customer service and food safety protocols.
- Monitored inventory levels and coordinated supply orders to maintain stock.
Education
High School Diploma -
Lincoln High School
Stockton, CA06-2000
Skills
- Cash handling
- Point of sale operation
- Customer service
- Inventory management
Timeline
Cashier
Joes travel plaza
07.2017 - Current
Shift Leader
Burger King
05.2010 - 07.2017
Shift Leader
Little Caesars Pizza
10.2008 - 03.2010
Shift Leader
Carls Jr burger
05.2004 - 06.2008
Assistant Manager
Little Caesars Pizza
11.2000 - 02.2003
High School Diploma -
Lincoln High School