Saxon Navarro
951 610 6522
San Diego ,CA
Summary
Adept at fostering client relationships and exceeding sales targets, I leveraged my expertise in customer care and sales management at Navarro Services to significantly boost revenue. My technical proficiency in HVAC systems, honed at Top Notch Plumbing and AC Mechanical, complements my strong customer service skills, driving repeat business and achieving a high level of customer satisfaction.
Hardworking employee enthusiastic about learning Type field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Salesperson
Navarro Services
12.2020 - 08.2024
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Expanded customer base through targeted prospecting and networking efforts.
- Implemented effective sales strategies to maximize revenue generation.
- Exceeded monthly targets by diligently following up on leads and closing deals promptly.
HVAC Technician
Top Notch Plumbing
10.2017 - 04.2020
- Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
- Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.
- Developed strong relationships with clients through exceptional communication skills, leading to repeat business opportunities.
- Contributed to a safer work environment by adhering to industry safety standards and regulations during all tasks performed.
HVAC Technician
AC Mechanical
01.2008 - 10.2017
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
- Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
- Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
Education
High School Diploma -
Santiago
Corona Ca 06.2007
Skills
- Customer service
- Customer care
- Relationship building
- Customer relationship building
- Sales process
- Active listening
- Sales management
- Complaint handling
- Up-selling
Certification
Nate certificate
CPR certificate
Additional Information
EPA Universal license
Drivers license
Timeline
Salesperson
Navarro Services
12.2020 - 08.2024
HVAC Technician
Top Notch Plumbing
10.2017 - 04.2020
HVAC Technician
AC Mechanical
01.2008 - 10.2017
High School Diploma -
Santiago
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