Sayde Hindelang
St. Louis,MO
Summary
A relationship focused professional with a background in psychology and a passion for connecting with people, building trust, and creating meaningful experiences. Currently serving as a Membership & Administrative Coordinator within a national trade association I thrive in member relationships, leading recruiting efforts, and coordinating events in a fast-paced environment. I am known for being reliable, adaptable, and for having strong communication skills.
Overview
4
4
years of professional experience
Work History
Membership and Administrative Coordinator
American Society of Concrete Contractors
St. Louis, MO
10.2024 - Current
- Built and maintained relationships with hundreds of industry professionals, increasing member engagement and retention.
- Represented the organization at national trade shows, engaging prospects and converting leads into membership opportunities.
- Handled billing and collections through QuickBooks, ensuring accurate records and consistent follow-up on outstanding accounts.
- Managed high-volume communication across phone, email, and CRM systems while maintaining strong response times and professionalism.
- Coordinated schedules for meetings and events, ensuring seamless communication among stakeholders.
- Managed documentation processes, improving efficiency in record-keeping and data retrieval.
Case Manager
Adapt of Missouri
St Louis, MO
09.2023 - 07.2024
- Monitored client progress and adjusted care strategies as needed.
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Assisted in crisis intervention, providing immediate support and resources.
Store Manager
General Retail Experience
St Louis, MO
10.2022 - 05.2023
- Supervised daily operations, ensuring high standards of customer service and store presentation.
- Implemented effective merchandising techniques, increasing product visibility and enhancing customer engagement.
- Conducted regular audits of stock levels, minimizing shrinkage and ensuring accurate inventory management.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Education
Bachelor of Arts - Psychology
University of Missouri St. Louis
St Louis, MO05-2023
High School Diploma -
Rock Bridge High School
Columbia, MO05-2018
Skills
- Relationship Management
- CRM & Database Management (YourMembership, QuickBooks)
- Document management
- Time management
- Communication (Written & Verbal)
- Adaptability
- Attention to Detail
Languages
ASL
Timeline
Membership and Administrative Coordinator
American Society of Concrete Contractors
10.2024 - Current
Case Manager
Adapt of Missouri
09.2023 - 07.2024
Store Manager
General Retail Experience
10.2022 - 05.2023
Bachelor of Arts - Psychology
University of Missouri St. Louis
High School Diploma -
Rock Bridge High School