Sayeda Trotter
Brooklyn,NY
Summary
Dependable professional with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty.
Overview
2
2
years of professional experience
2025
2025
years of post-secondary education
Work History
Crew Member
Daves hot chicken
Brooklyn, NY
01.2025 - 03.2025
- Prepared food items according to standard recipes and procedures.
- Maintained cleanliness of kitchen and dining areas throughout shifts.
- Assisted customers with menu selections and provided excellent service.
- Operated kitchen equipment safely while following health regulations.
- Collaborated with team members to ensure efficient food preparation.
- Stocked supplies and organized inventory for smooth operations.
- Communicated effectively with team members during busy service periods.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Handled cash transactions and processed customer orders accurately.
- Served food quickly for positive guest experiences.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Organized and restocked supplies to support operations and team productivity.
- Resolved customer complaints in a professional manner.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Packed fast food products in approved containers, cups, and bags.
Crew Member
McDonald's
Manhattan, NY
09.2024 - 12.2024
- Prepared food items according to standard recipes and procedures.
- Maintained cleanliness of kitchen and dining areas throughout shifts.
- Assisted customers with menu selections and provided excellent service.
- Prepare cafe drinks for customers
- Take headset orders using appropriate work manners nd promotional questions
- Take customers payments at front counter along with any discounts or promotional options that apply
Cashier
Insomnia Cookies
Manhattan, NY
03.2024 - 08.2024
- Processed customer transactions accurately and efficiently at busy retail location.
- Maintained clean and organized checkout area for optimal customer experience.
- Assisted customers with product inquiries and provided recommendations as needed.
- Collected payments and provided accurate change.
- Performed other duties as assigned by management.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Operated ovens and baking equipment to ensure optimal performance.
- Monitored ingredient inventory and restocked supplies as needed.
- Engaged with customers to understand preferences and provide recommendations.
- Cleaned work areas, utensils, equipment and surfaces between batches of products.
- Followed food safety guidelines while preparing all food items.
Cashier
Burlington
Manhattan, NY
06.2023 - 10.2023
- Processed customer transactions accurately and efficiently at busy retail location.
- Maintained clean and organized checkout area for optimal customer experience.
- Assisted customers with product inquiries and provided recommendations as needed.
- Managed inventory by restocking merchandise and organizing shelves regularly.
- Resolved customer concerns promptly to enhance overall satisfaction with service.
- Followed store policies and procedures to maintain a safe shopping environment.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures, and customer services.
Education
Hillcrest Highschool
Queens, NYSkills
- Food preparation
- Cash handling
- Customer service
- Inventory management
- Kitchen safety
- Team collaboration
- Conflict resolution
- Menu knowledge
- Cleaning practices
- Safety awareness
- Hospitality service expertise
- Food running
- Taking orders
- Stock management
Timeline
Crew Member
Daves hot chicken
01.2025 - 03.2025
Crew Member
McDonald's
09.2024 - 12.2024
Cashier
Insomnia Cookies
03.2024 - 08.2024
Cashier
Burlington
06.2023 - 10.2023
Hillcrest Highschool