Leveraged diverse skill set and compassionate nature to enhance customer service and healthcare operations, fostering positive connections and continuous learning.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Assistant Manager
Windsor Fashions
Columbia, SC
04.2026 - Current
Coordinated daily staff schedules to optimize coverage during peak shopping hours.
Facilitated training sessions for team members on product knowledge and sales techniques.
Developed and maintained effective relationships with vendors to streamline inventory processes.
Conducted regular audits of cash register transactions to identify discrepancies and improve accuracy.
Caregiver
Still Hopes Episcopal Retirement Community
Columbia, SC
2025 - Current
Assisted clients with medication reminders and adherence to prescribed treatment plans.
Monitored clients' vital signs and reported changes to healthcare professionals as needed.
Documented daily care activities and observations in client records for continuity of care.
Collaborated with family members to develop personalized care plans tailored to individual needs.
Retail Keyholder
Lovisa
Columbia, SC
04.2024 - 04.2026
Opened and closed the store, managing daily financial transactions accurately.
Trained new staff on customer service protocols and store policies effectively.
Monitored inventory levels, facilitating timely restocking of merchandise to meet demand.
Engaged with customers to provide personalized shopping experiences and product recommendations.
Caregiver
New Life Home Care
New Life Home Care, SC
01.2025 - 2026
Oversaw cleanliness and organization of living spaces to enhance client comfort and well-being.
Facilitated mobility and transfer processes, prioritizing client safety and comfort.
Facilitated companionship and emotional support for clients, enhancing overall well-being.
Delivered compassionate care to clients, ensuring assistance with daily living activities.
Sales Associate, Cashier
New Square
New Square, SC
01.2024 - 2026
Managed cash register operations, ensuring efficient processing of POS transactions.
Assisted store management in conducting inventory checks and executing stock replenishment.
Facilitated customer returns, exchanges, and product inquiries in accordance with store policies.
Recognized as Employee of the Quarter within initial three months of employment.
Receptionist
Jolie Nails and Spa
Jolie Nails and Spa, SC
01.2022 - 01.2024
Streamlined office operations, improved client satisfaction, managed high volume calls, and efficiently managed data.
Confirmed appointments communicated with clients, updated client records.
Collected and distributed messages to team members and managers to support communication and high customer service.
Restocked supplies and submitted purchase orders to maintain stock levels.
Sales Associate
Publix
Publix, SC
01.2022 - 01.2023
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Assisted customer needs and utilized suggestive selling techniques to drive sales.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Maintained calm demeanor and professionally managed issues in busy, high stress situations.
Education
Associate of Science - Radiology
Southeastern College
Columbia, SC
04.2028
High School Diploma -
James Madison High
01.2024
Skills
Facilitated effective communication strategies to enhance team collaboration
Facilitated collaborative efforts among team members to achieve project goals
Applied analytical reasoning to evaluate complex problems and develop effective solutions
Assisted customers with inquiries and issues to enhance satisfaction Provided support in resolving product-related concerns Facilitated communication between customers and service teams
Demonstrated flexibility in adjusting to changing priorities and environments
Assisted in implementing effective sales techniques to enhance customer engagement Supported team members in developing product knowledge to improve sales performance Contributed to training sessions focused on best practices in sales strategies
Managed point of sale operations to ensure efficient transaction processing
Assisted in reconciling financial records to maintain accuracy Supported team members in identifying discrepancies in accounts Contributed to the preparation of financial reports for review